Administrative Supervisor, Service Business

 Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.  

Are you ready to make your next career move to join our team and manage your own local customer service operations as an Administrative Supervisor for our Service Business in the KONE New York City area? This position will operate out of our mid-town Manhattan branch and is a fully in-office role (Monday through Friday).

·         Are you familiar and comfortable in leading a team on customer service and administration duties? 

·         Are you familiar with training an administrative team?

·         Does managing internal and external resources and relationships motivate you?

·         Do you thrive in areas where priorities change from time to time?

·         Are you skillful with technological tools such as Microsoft Office Suite?

·         Do you demonstrate a passion for quality and results?

·         Are you committed to promoting a safety culture in your team?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!  

As our Admin Supervisor, you will successfully analyze, problem-solve and collaborate to ensure that objectives are completed by performing the required duties while working with your customers and colleagues. Your mission is to promote a positive culture by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

You will bring 5+ years of progressive and successful office experience and 3+ years of office management experience to KONE. You will use the knowledge gained when obtaining your bachelor’s degree in a related field or additional years of experience.   

We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation: 

• We value your authentic self 

• Diversity, equity and inclusion is embedded in our strategy and values 

• Collaborative, creative and supportive work environment 

• Passionate about safety, quality and innovation 

• We care about the communities where we live and work