Director of Waiver Services- Ithaca, NY (31066)

To be considered for any SJCS careers all applicants must apply using this link SJCS Careers

About St. John’s Community Services

As one of the oldest non-profit organizations founded in the District of Columbia, St. John’s Community Services (SJCS) is committed to supporting and advocating for people of all abilities. SJCS works to cultivate caring communities to ensure that all people have the opportunity to thrive, and no one is left behind.  We support individuals living with intellectual and developmental disabilities as well as adults and children experiencing hunger and homelessness in 4 states and the District of Columbia.

At SJCS, we pride ourselves in meeting every person we support where they are, learning who they are, and affirming their individuality, unique strengths, and hopes. It’s why we exist.  Advancing inclusive communities where every person, regardless of circumstances, has the right and opportunity to live their best life is our mission, and our mission is what drives us and is at the heart of our services and programs.

What are we looking for?

We are looking to add a Director of Waiver Services to our team. As the Director of Waiver Services you will lead a team responsible for providing high quality services to individuals eligible for multiple waiver services including the Traumatic Brain Injury (TBI) and Nursing Home Transition and Diversion (NHTD) Medicaid waiver program, and the Home Enabling Supports (OPWDD) waiver program.

Your overall essential responsibilities will be the following:

• Assures adherence by all staff to SJCS mission, core values, guiding principles, business standards and administrative practices.
• In collaboration with the SJCS Leadership, develops and accounts for assigned programs, operations, and fiscal outcomes.
• Ensures superior quality through implementation of SJCS quality assurance protocols that meet or exceed national accrediting body standards.
• Responsible for all functions within parameters of SJCS policies and procedures as well as all applicable state/funding/contract and regulatory requirements.
• Develops, cultivates, and maintains key relationships needed to implement waiver operations that increase the mission impact of SJCS. Engages actively and openly with all relevant parties including individuals served, families and guardians, funders, regulatory agencies, providers, and state associations, SJCS Leadership, and SJCS staff.
  • Develops and leads a team of professionals to deliver high quality services.
  • Monitors and analyzes utilization data to ensure that service delivery and revenue targets are met.
  • Works with the Director of SJCS-NY to analyze and identify new service opportunities resulting in continued growth and development of this service line.
  • Works with Director of SJCS-NY and the SJCS Leadership Team to ensure compliance with applicable rules and regulations.
  • Reviews service notes, supporting documentation, and billing for accuracy and timeliness.