Director Business Performance

Career Category

Business Development

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Director, Business Performance

What you will do

Let’s do this. Let’s change the world. In this role Reporting to the site VP, the Director, Business Performance is responsible for guiding the site’s multi-year strategy, overseeing critical business processes, and leading a team that drives programs to strengthen performance, resilience, and transformation. You will also manage high-visibility initiatives with site-wide impact and ensure effective alignment across the Senior Leadership Team.

Candidates must possess experience in effective decision-making, influencing skills, and ability to simultaneously manage numerous complex issues and projects. This position requires demonstration of strong management and leadership capabilities along with advanced communication and analytical skills.

Specific responsibilities include, but are not limited to:

• Oversee and facilitate site strategic planning processes and support the output of the site strategic review through coordination and follow-through of key actions. Create, manage and track site goals.
• Lead and develop a team responsible for site-wide programs including productivity portfolio management, PMO, operational excellence, digital transformation, business continuity and risk management, business resilience, continuous improvement, new hire training and training, and performance management.
• Responsible for business and process data management and analytics as well as advanced scheduling, capacity and headcount modeling.
• Partner with Corporate Affairs and manage site incentive programs.
• Conduct facility fit analysis for new processes.
• Perform Chief of Staff functions for the site, such as coordinate executive visits, presentations, and logistics for high-profile leadership agendas.
• Drive business transformation by advancing digital capabilities and fostering collaboration with adjacent business units to make valuable contributions.
• Coordinate executive visits, presentations, and logistics for high-profile leadership agendas.
• Leader and coordinate materials for SLT meetings and governance forums.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients! The Director Strategic Planning professional we seek is a collaborative, forward-looking leader with these qualifications.

Basic Qualifications:

Doctorate degree and 4 years of operations support experience

OR

Master’s degree and 8 years of operations support experience

OR

Bachelor’s degree and 10 years of operations support experience

In addition to meeting at least one of the above requirements, you must have at least 4 years of experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources. Your managerial experience may run concurrently with the required technical experience referenced above.

Preferred Qualifications:

• Strong digital expertise with practical application of AI, machine learning, and emerging technologies.
• Strong technical skills related to process improvement.
• Proven track record of advancement within an established, high performing organization.
• Experience in organizations who are in expansion mode and experience in scaling programs and processes.
• Proven skills in building and maintaining productive relationships with organizational partners such process development, manufacturing, quality and regulatory affairs.
• Excellent project management skills with the ability to lead effectively in a highly matrixed organization.
• Exceptional communication skills with the ability to present complex concepts