Compensation and Benefits Supervisor | IBEX Bohol

Overview

The Compensation and Benefits Supervisor is responsible for implementing the company’s compensation and benefits programs, policies and procedures. He/She handles daily compensation and benefits operations in the Human Resource Department.  The position will supervise associates and specialists and ensure that any issues raised are resolved. 

Responsibilities

• Oversee the timely and proper administration of company initiated and government mandated benefits

• Resolve concerns and clarifications about the administration of employee benefits
• Guide direct reports in creating and maintaining database to ensure proper monitoring of the benefits availed by the employees
• Maintain good relationship with the partner service providers for HMO and Group Life insurance
• Plan and coordinate activities and orientation pertaining to healthcare benefits
• Ensure accurate and timely availment of employee benefits
• Understand and disseminate government agency rules and procedures for the availment and application of benefits and claims
• Collaborate with government agency officers to resolve issues and delay in processing of transactions
• Monitor claims and loan applications; Improve and ensure trackers are updated to efficiently address  queries
• Ensure timely submission of payroll reports for processing
• Ensure timely submission and payment of statutory benefits
• Monitor government regulations, legislation, and benefits trends
• Manage the enrollment, renewal, and HMO distribution processes
• Lead, Coach and Mentor team members

• Perform other related tasks assigned from time to time

 

Qualifications

• Bachelor's Degree in Social Science/Sociology, Business Studies/Administration/Management, Human Resource Management, Psychology, Law or equivalent.

• At least 5 years of solid working experience in the related field is required for this position
• At least 3 years of Supervisorial experience specializing in Compensation and Benefits or equivalent
• Excellent customer service/support skills, ability to work well under pressure, professional demeanor and strong written and oral communication skills.

• Ability to support the Mission and Core Values of IBEX Global Solutions.
• Proficient in Microsoft Excel and other computer skills

• Customer/Client/Organization Focus
• Acute attention to detail, problem solving and multi-tasking skills.
• Position requires ability to work in a very structured environment with a diverse workforce.
• Flexibility and adaptability to thrive in an ever changing environment and able to prioritize daily tasks to meet specified deadlines.