Store Manager, Atlanta

The Black Tux is looking for an engaging Retail Store Manager to help us build our retail presence in Atlanta. The candidate will work with the Retail Director to develop the foundation for our retail business and community presence. We are looking for an individual who can work in a fast-paced environment and has great interpersonal skills. In this role, you will focus on executing processes and procedures that help us consistently provide an amazing customer experience and ensure that the store exceeds performance targets, and maintains brand consistency. 

Understand and communicate The Black Tux’s values and brand philosophy to customers and staff

Exemplify excellence on the sales floor by actively engaging in the sales process to demonstrate techniques for the team

Optimize processes to make things run more efficiently and smoothly 

Analyze sales data to identify trends and areas for improvement across the area

Manage scheduling and time-off matters for all retail store associates

Manage all operations, budgeting, planning, and visual merchandising

Coordinate periodic store events with The Black Tux marketing and business development teams

Develop and ensure procedures are followed to protect the company’s inventory and assets as well as all activities related to risk management and safety

Assist with Showroom or Nordstrom Shop in Shop launches as the business requires

Help recruit and build a great team of retail associates

Provide ongoing training and development for all team members

Provide a seamless Customer Experience across our CX tools

Who You Are

• You have 3 – 5 years of retail or hospitality experience (supervisory or manager level preferred)
• You're experienced in hiring and managing a team
• If you have a BA/BS degree, that's a plus
• You are an innovative, positive, proactive team player
• You are highly effective in written and verbal communication
• You put an emphasis on exceptional customer service
• Willingness to travel occasionally for training, company conferences, or to support store launches
• You love having tons of fun at work, and you're unafraid of putting in long hours when necessary
• You have experience working in menswear and/or a startup, preferably
 
You describe yourself as kind, collaborative, and creative. You know ownership is more than a responsibility; it's about taking pride in your work and accountability for any success or failure. Customer experience is at the heart of everything you do, it inspires and motivates you to hold a high expectation of yourself and your teammates. You are humble, inclusive, and respectful. 

Perks and Benefits of Working at The Black Tux

 

Competitive medical, dental, vision, and disability plans

Option to participate in a 401(k) plan through Betterment 

Flexible paid time off and paid holidays 

Monthly cell phone reimbursement

Monthly wellness stipend

6 weeks paid parental leave; an additional 6-8 weeks disability leave for eligible birthing parents

One Medical and Wellhub (Gympass) membership

Employee engagement, cultural events, and trainings 

Discounts on garment rental and purchases for you, your partner, and friends & family

Annual compensation review process