STAFF ASSISTANT - 64028313

Requisition No: 840258 

Agency: Department of Health

Working Title: STAFF ASSISTANT - 64028313

 Pay Plan: Career Service

Position Number: 64028313 

Salary:  $35,000 - $37,000 annually 

Posting Closing Date: 11/24/2024 

Total Compensation Estimator Tool

Staff Assistant - 64028313

Open Competitive Opportunity

Salary: $35,000 – $37,000

 

Your Specific Responsibilities:

 

This is a responsible position performing a variety of technical, clerical, and administrative duties for an Environmental Health Division. The position includes working with and assisting the public, staff, management, and other public and private agencies involved with multiple environmental health programs. Working knowledge of computer database, spreadsheet and word processing programs is vital with expertise in creating, editing, and writing reports. Highly intelligent with the skill to make independent decisions and clearly communicate complex, technical, or specialized subject matter. Exhibit a friendly demeanor with the aptitude of assisting customers with courtesy, tact, and poise. The position works under the direction of the Environmental Manager and works closely with the Environmental Specialist III.

 

Required Knowledge, Skills, and Abilities:

 

• Ability to read, interpret, and apply relevant rules, policies, and procedures. Effectively relay information to clients and provide detailed responses to inquiries via phone, email, fax, or in person. Capable of researching and addressing customer questions, taking messages for staff, and processing permit applications.
• Skilled in operating and reconciling a cash drawer, processing credit/debit card payments, and managing the opening and closing of the front office daily.
• Strong communication skills for interacting with the public, clients, and government agencies to ensure effective program implementation and clear communication.
• Knowledge of office procedures and the ability to coordinate and perform assigned tasks efficiently while adhering to policies and procedures. Provide accurate and timely responses to clients and staff, maintain a professional demeanor, and demonstrate proficiency in spelling, punctuation, and grammar.
• Proficient in typing, organizing, and maintaining filing systems, entering data into various databases, and scanning documents. Address customer concerns in person, over the phone, and via email, and prepare outgoing mail and educational materials.
• Capable of presenting information to staff, clients, and community partners, and providing constructive feedback to both staff and supervisors.
• Ability to communicate professionally with clients, supervisors, and peers, providing information via telephone, written correspondence, email, or in person. Confident in delivering information to public audiences, organizations, or internal teams.
• Knowledge of personal computers and related software, with the ability to effectively operate office equipment such as copiers, scanners, fax machines, printers, cash registers, and credit card machines.

 

Qualifications:

Minimum –

• Associate’s degree from an accredited institution and one year of administrative experience, or three years of administrative or clerical experience.
• Must possess a valid Florida