Director of Digital Products (Remote)

Director of Digital Products (Remote)

Working with our business partners to create, improve and sustain industry and infrastructure.  Orbital Engineering has been driven by this core purpose for more than 50 years - energizing Orbital team members and helping our clients solve challenging and complex problems with innovative engineering, inspection, and construction solutions.  Orbital team members are guided by the fundamental beliefs of building trusted relationships, personal accountability, innovation, and excellence in everything we do.  Orbital is looking for others to join our team to continue activating our purpose and embrace our values.

The Director of Digital Products is responsible for the strategy, maturity, and performance of Orbital Engineering’s enterprise digital platform—OI—a fully integrated ecosystem supporting internal operations and enabling future commercialization as a client-facing SaaS product. This is a fully remote position within the United States.

Reporting to the Chief Technology Officer, this role ensures the OI platform meets enterprise-class security, stability, and scalability requirements, and leads the development of the product roadmap that aligns with Orbital’s operational processes, digital transformation strategy, and long-term market opportunities.

The Director partners closely with Software development, AI, GIS, and Field Technology teams to build a unified platform architecture while leading a product management function responsible for user experience, integration quality, and value realization. This role requires deep technical fluency, enterprise system experience, and a strong background in SaaS product ownership and digital platform strategy.

Essential Duties and Responsibilities

Position duties include, but are not limited to, the following:

Platform Strategy & Leadership

• Define and execute the multi-year strategic roadmap for OI as both an internal enterprise platform and a commercial SaaS product.
• Establish OI as a foundation for enterprise workflows, data pipelines, field technology, and AI-enabled decision support.
• Ensure that OI scales effectively as a client-facing product, including licensing, multi-tenant architecture considerations, and support models.

Security, Stability & Compliance

• Ensure the platform meets enterprise-level availability, reliability, and performance standards, suitable for mission-critical operations.
• Partner with Information Security & Compliance to align OI with SOC 2, NIST, PII protection, and cybersecurity requirements.
• Implement platform governance, versioning, change control, and release management processes to maintain a stable and secure production environment.
• Oversee incident response processes and platform monitoring standards.

SaaS Product Management

• Lead the vision, positioning, and development of OI’s capabilities as a commercial SaaS offering for industrial and utility clients.
• Guide pricing, packaging, licensing models, and client onboarding experience in collaboration with the CTO, Business Development, and Marketing.
• Establish metrics for product-market fit, client adoption, and customer satisfaction.

Cross-Functional Collaboration & Integration

• Work closely with directors and managers across Software Development, AI, GIS, and Field Technology to ensure seamless integration, common data models, and consistent user experience.
• Translate complex business and operational requirements into platform capabilities and technical designs.
• Manage cross-functional dependencies to deliver a cohesive platform across modules.

Product Management Leadership

• Lead and mentor a growing team of Product Owners, Analysts, and UX/UI contributors, establishing standard product management practices.
• Oversee backlog prioritization, sprint planning, and release execution in coordination with technical teams.
• Maintain deep understanding of user workflows to ensure features deliver measurable operational or commercial value.

Performance & Value Measurement

• Develop KPIs for platform adoption, uptime, stability, security posture, and feature utilization.
• Deliver quarterly updates to leadership summarizing platform performance, roadmap progress, and strategic outcomes.
• Continuously evaluate new technologies, trends, and client needs to evolve the platform.

 

Qualifications

Required:

• Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related discipline (Master’s preferred).
• 10+ years of product leadership experience, incl