Assistant Director of Diversion Services

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!

We are currently looking for a Assistant Director of Diversion Services with a passion for human services.  This is an exciting opportunity to be involved with an organization focused on racial justice, second opportunities, diversity, equity and inclusion.

WHO WE ARE
We empower justice-involved individuals to overcome adversity and reach their full potential.

For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 50+ locations across Washington state that provides a chance for change to over 3,000 people on any given day.

WHAT YOU'LL DO

The primary responsibilities of the Assistant Program Director (APD) is to oversee the day-to-day operational management and supervision of a Diversion and EMS program within Pioneer Human Services. This includes the development and implementation of program operations, policy and procedure and the planning, coordination, and implementation of support services for the assigned program. The APD is responsible for deployment of support staff personnel in accordance with the program budget; supervising and providing leadership as needed to assure the integrity of the program, safety of clients and in support of employees. 

As a member of the Pioneer team, the APD is expected to collaborate with other staff and community partners to successfully divert patients away from local hospitals and in-field first responders. The APD is encouraged to make recommendations to improve operational policies and procedures consistent with program goals and the Pioneer mission. The APD meets or exceeds the expectations of the contracting agency by delivering high quality—high impact services and by ensuring that the program operates in accordance with applicable law, regulations, contract requirements, PHS policy, and professional standards of quality.

PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES:

EMT Duties

• Taking medical vitals and determining appropriate course of action
• Obtaining medical history
• Providing medical attention for both sick/not sick situations.
• Provide accurate medical documentation.
• Maintain medical license through continued training.
• Assist in EMS training/evaluation for program EMTs.
• Attends a yearly EMS Evaluator course and keeps ESE license active.
• Follow all medical and organizational guidelines and policies.
• Collaborate with outside EMS/medical providers.
• Provide direction and guidance for shift staff.
• Be available for direction/notifications while not at work in urgent situations.
• Assist/collaborate with the Program Director with data tracking and ETO entry.

Personnel Development & Staffing

• Supervises, directs, coaches and evaluates the performance of the day and night EMTs.
• Participates in screening, selection and hiring of prospective staff including but not limited to resume analysis, interviewing and checking references.
• Ensures staff members are sufficiently trained and that there are qualified personnel to ensure the safety and security of t the diverted clients/patients we serve.
• Assists the Regional EMS Manager with EMT training and evaluation with their ESE license.
• Guides and supports the development and implementation of a competency-based approach to staff training and professional development in alignment with Division-wide initiatives and priorities.
• Plans staff schedules and assignments to ensure adequate facility coverage by making arrangements for temporary and on-call personnel.
• Completes payroll functions.
• Advises and supports the Regional Director of Diversion, EMS Trainer and the Director of Transitions in decisions regarding unit staff.

Program Accountability & Operations

• Demonstrates commitment to operation