Maintenance Manager of Training

Description

REPORTS TO: Director of Maintenance 

OVERVIEW: The Maintenance Training Instructor is responsible for analyzing, designing, developing, implementing, and evaluating technical training programs to ensure regulatory compliance and safety for internal and external maintenance teams. This includes Aircraft Maintenance Technicians, Maintenance Providers, Maintenance Leadership, Maintenance Controllers, and Supply Chain Operations. The instructor will ensure that departmental training courses align with the 21Air General Maintenance Manual (GMM), Continuous Airworthiness Surveillance System (CASS), or Maintenance Training Manual (MTM). The objective is to equip new employees with the skills to perform job tasks effectively and understand their departments functions. Additionally, the instructor will focus on building human-factor-based training and assisting with the development of departmental writing standards and operational procedures. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Policy and Compliance Analysis: Analyze policies and procedures, as well as updates in FAA and OSHA regulations, to distinguish between performance gaps and training needs. Establish instructional goals and objectives based on these analyses and present findings to department leadership for evaluation. Assess existing knowledge and skills among learners and determine curriculum needs, learning environment, and appropriate training delivery methods.
• Curriculum Design and Development: Design human-factor-based learning programs, building comprehensive content that includes assessments, exercises, multimedia materials, lesson plans, schedules, and syllabuses. Ensure a systematic approach to curriculum development and maintain clear communication with departmental subject matter experts to confirm clarity and consistency of training materials.
• Instructional Technology and Project Management: Utilize a variety of authoring technologies to create engaging learning experiences. Demonstrate strong project management skills, including planning, detailed organization, multitasking, time management, and delivering results. Collaborate effectively with cross-functional teams to develop and refine training programs.
• Technical and Safety Training: Provide maintenance leadership and technicians with accurate and timely training solutions, addressing technical training needs and safety issues. Coordinate with various departments to ensure that training programs meet company orientation, airworthiness release, initial and recurrent training, and safety standards.
• Advisory and Instructional Role: Train and advise internal team members and external vendors on safety practices, regulatory compliance, and operational readiness. Ensure that training programs are comprehensive and align with company and regulatory requirements.
• B767 Expertise: Develop and deliver training courses specific to the B767 aircraft, ensuring that technicians gain the necessary technical expertise.
• New Hire and Maintenance Provider Training: Design courses that provide new hires or transfer personnel with basic indoctrination into 21Air maintenance operations. Extend training to Maintenance Providers to cover essential 21Air policies and procedures.

Requirements

SKILLS AND QUALIFICATIONS:

• Familiarity with computer programs such as Power Point, Adobe Captivate, MINT TMS and other training aids/formats for displaying training information.
• Extensive technical knowledge of aircraft systems, flight operations, and applicable FAA regulations.
• Must possess training courseware development skills.
• Computer literate
• Excellent oral and written communication skills
• Excellent command of the English language
• Able to be flexible as schedule varies.
• Able to work 5 days per week, 8 hours per day.
• Able to travel for short periods to conduct Maintenance training and Vendor training.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or re