Behavioral Health Technician Supervisor

Department: Residential Services - Adult

Employment Type: Full Time

Location: Rolla - 18th Street, Harbor House

Compensation: $22.48 / hour

Description

Lead with Purpose as a Behavioral Health Technician Supervisor

As a Behavioral Health Technician Supervisor, (Internal Title:  Community Living Instructor Supervisor) you’ll play a critical leadership role in supporting individuals receiving behavioral health services in residential or community-based programs. You’ll supervise a team of Behavioral Health Technicians (Community Living Instructors), oversee daily operations, and ensure that client care meets quality, safety, and compliance standards.

This is a full-time, benefit-eligible position with a Monday–Friday schedule. Flexibility is required, including the ability to provide emergency shift coverage or respond to urgent issues as needed.

This is a great opportunity for someone who thrives in a hands-on leadership role, is passionate about team development, and values creating a safe and supportive environment for individuals living with behavioral health diagnoses.

Key Responsibilities

• Manage staff schedules and ensure adequate coverage using internal scheduling tools
• Provide day-to-day oversight of the residential or community living site, with 24/7 availability for support or emergency fill-in
• Supervise, train, and support Behavioral Health Technicians; lead monthly team meetings and performance reviews
• Oversee medication handling, logging, and storage (as applicable by site)
• Maintain a safe and clean environment for consumers; conduct regular safety drills and inspections
• Coordinate orientation for new consumers and support daily supervision and engagement
• Review documentation and timekeeping for accuracy and compliance
• Support staff hiring by posting open positions, interviewing candidates, and working with recruiters
• Serve as the communication bridge between clinical teams and front-line staff to align care efforts
• Provide direct support to clients when needed, including crisis response, transportation, or assisting with daily living activities

Complete required documentation and participate in audits, staff meetings, and training

Requirements, Skills, Knowledge and Expertise

• High School/GED required

Work Experience / Training / Additional Requirements:
• At least two (2) years of relevant work experience required
• A valid, unrestricted driver's license at time of hire
• Must obtain and maintain a Class E Missouri driver’s license within 60 days of hire

You’ll Be A Great Fit for This Role if You:

• Have strong leadership and organizational skills, especially in fast-paced or residential environments
• Take initiative and are comfortable being the point person for both staff and clients
• Understand behavioral health challenges and have a heart for empowering others
• Can stay calm in crisis situations and lead others in doing the same
• Communicate clearly and respectfully with diverse individuals and teams
• Are flexible and reliable, willing to jump in where needed to support your team and clients
  
  

IND2