IT Application Systems Administrator

UC Health is hiring a full time Application Systems Administrator for the IS&T Department 

The Administrator provides support, testing, and administration for UC Health site and enterprise applications. This role will collaborate with IS&T and departmental associates to evaluate and implement new applications and software upgrades. This role will be responsible for primary support of mobile device management within the organization.

About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.

Application Support - 

• Interacts with users to define and validate system requirements. 
• Interacts with vendors to evaluate and select products. 
• Provides information and designs for testing applications. 
• Implements, supports, troubleshoots HW and SW problems pertaining to all LAN applications. 
• Performs complete testing of software and validates system requirements are met. 
• Recommends and schedules maintenance repairs when needed. 
• Performs application patching and upgrades when needed. 
• Performs system Administration necessary to implement applications. 
• Processes work requests per department standard.

Application Administration - 

• Installs, supports, monitors, tests and troubleshoots Enterprise applications. 
• Sets Standard Operating Procedures for Managed Applications. 
• Provides timely and accurate support to resolve system errors and user reported problems. 
• Researches new application functionality and technologies. 
• Maintains stable application environments by applying current revisions as needed.

Process and Project Management - 

• Coordinates effectively with team members. 
• Provides or assists with resource estimates. 
• Documents and facilitates issue resolution. 
• Raises issues to the appropriate level. 
• Provides accurate and timely individual status report. 
• Tracks resource usage in PMO/Help Desk Ticketing software application. 
• Attends and participates in department staff, team and individual meetings.

Documentation - 

• Develops complete systems documentation. 
• Documents Installation Procedures. 
• Documents application Administration Procedures and Standards. 
• Updates Change Management tool in timely fashion.
• Other duties as assigned

• Bachelor's degree in Information Systems or Computer Science combination of education preferred. 
• Minimum Required: 1 - 2 Years equivalent experience. 
• Preferred: 3 - 5 Years equivalent experience.

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.