Mainframe Production Technician (Information Systems Specialist 3)
State of OregonAbout the role
Initial Posting Date:
05/22/2025Application Deadline:
05/29/2025Agency:
Department of Administrative ServicesSalary Range:
$4,654 - $7,033Position Type:
EmployeePosition Title:
Mainframe Production Technician (Information Systems Specialist 3)Job Description:
Opportunity Awaits, Apply Today! Mainframe Production Technician (Information Systems Specialist 3)
As the Information Systems Specialist 3 you are entry level technical support in the DCS Command Center Operations Unit. Command Center Operations supports multiple agencies state-wide and critical areas such as financials, budgeting, procurement, payroll, and personnel. It provides after hours and weekend support of multiple state agency service desks and 24/7 disaster recovery and after-hours incident management support.
The main purpose of this position is to support, execute and monitor all Mainframe iSeries, and windows systems-based multiple agency batch processes, work with agency programming staff to fix and restart failed jobs and promote batch job and program components from test to production environments. This position also provides customer service, media management, hardware device, and Enterprise monitoring. Command Center team creates incident tickets based on monitoring system alerts and customer reporting. They are responsible for answering the DCS hotline. The team creates incident and service request tickets and escalates tickets to DCS and EIS technical teams as necessary. Enforcing of physical security controls for the State Data Center 24x7.
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