Retail Administrative Support

SCHEDULE: Full-time Monday thru Friday 8:00AM to 4:30PM, Saturdays as needed, average of 40 hours per week

LOCATION: Onsite - 131 Main Street, Hills, Iowa 52235

BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks!

SCOPE

The primary responsibility of this position is to assist Retail with scorecard and variable compensation, product development, project management and administrative support. This includes interacting with customers and co-workers on questions, assisting in meetings, making sure projects are moving forward according to timeline and budget and producing a variety of reports.

ACCOUNTABILITIES

Product Development:

• Assist in Retail product and service assessment. Reviewing current offerings of Hills Bank, along with other products/services that are available in the market. Help in coordinating any changes or updates to products/services at Hills Bank.
• Assist in product/service and customer profitability review.

Scorecard and Data Management:

• Assist with distribution of Retail sales performance scorecards.
• Analyze data for trends; share findings with Retail Management to aid in coaching.
• Oversee Retail variable compensation program tracking and reporting.

Project Management:

• Projects will be focused on bank products, services and our sales process.
• The projects will range from a one-time review and evaluation to requiring an ongoing analysis and/or monitoring of a process.
• Identify resources needed and assist with follow up to ensure completion and implementation.

Administrative Support:

• Produce a variety of weekly or monthly reports.
• Take on System Admin role for Retail specific programs.
• Establish and report retail sales campaigns.
• Submit expenses to Accounting's Flexi, the company's purchase ordering system.
• Prepare meeting agendas and minutes.
• Planning and coordination of special events.
• Support bank wide initiatives such as youth and education and Friends Club (50+).
• Attend and participate in bank wide community events.

EDUCATION AND SPECIAL REQUIREMENTS:

• Associate's degree in Administrative Assistant or related field preferred or equivalent of 5 years of customer service, marketing, or administrative support.
• Proficient with skills needed in typical office environment. This includes computer skills, communications skills, and the use of office equipment.
• Must be able to lift up to 50 pounds.
• Requires occasional work before and after normal business hours and weekends to support bank or community events.

EQUAL OPPORTUNITY EMPLOYER