Junior Product Designer

WorkWave, a rapidly growing leader in cloud-based SaaS workforce software for the field service and transportation industries, seeks a Junior Product Designer to help transform how our products look and feel and provide excellent user experiences. This is an important position on a great team in a rapidly growing company, so there are ample opportunities to grow professionally and personally.

WHAT YOU'LL DO:

• Work closely with Eastern time zone-based cross-functional product development teams to create best-in-class web-based solutions for our customers in field service businesses, ie: pest-control, security, and cleaning industries.
• Collaborate with other members of the Product Design team on company-wide design initiatives and actively critique and iterate to discover the best solutions.
• Create wireframes, high-fidelity mockups, and clickable prototypes.
• Help develop and maintain our design system (component documentation, themes, patterns, etc.)
• Work closely with a Product Design Manager, Product Management, QA, and Engineers to define use cases, gather requirements, plan user stories, implement designs, iterate and track changes.
• Participate in user research/testing via customer visits, interviews, focus groups, and feedback sessions.
• Effectively communicate and discuss designs with stakeholders.
• Actively research and stay abreast of UX topics and relevant technology trends.

WHAT YOU'LL NEED:

• A bachelor's degree or equivalent work experience. 
• One to two years of experience designing business-oriented web and mobile applications, leveraging emerging technologies. SaaS or service design experience is a plus.
• A portfolio or samples illustrating your UI and UX work (wireframes, flows, and related deliverables.) 
• Strong Figma skills.
• Knowledge of design systems.
• Strong curiosity and drive to understand how things work, envision how they might work better, and translate that vision into a compelling user experience.
• A passion for solving problems and making complex systems easy to use.
• Demonstrable knowledge of human factors and usability best practices. Knowledge of ADA/WCAG compliance is highly desired.
• Experience collaborating with cross-functional R&D teams to successfully develop and deliver products to market (experience working in Agile teams is a plus.)
• Ability to coordinate and track user stories, use cases, and design deliverables (Jira experience is a plus). 
• Understanding of the capabilities and limitations of front-end technologies. Working knowledge of CSS and HTML is essential. Coding/scripting will not be your responsibility, but the ability to communicate and collaborate with front-end developers is critical to the role.
• Must be comfortable reviewing developed designs to provide detailed feedback to Engineering and QA.  
• Experience working with offshore resources and across multiple time zones is a plus.

A FEW WORDS FROM THE HIRING MANAGER:"We’re looking for a designer with a user-centered approach who can gather design requirements and user feedback, identify workflow and design challenges, devise and design solutions, and work closely with a large engineering team and QA.  While you will have the opportunity to participate in all disciplines under the umbrella of “Product Design,” this position is UI design-heavy and requires polished visual design skills.  
You’ll be working on an older product with different tech stacks undergoing massive modernization and localization efforts -- so you’ll never be bored or stagnant.  There is unlimited opportunity to learn and grow surrounded by very fun, smart, and supportive teammates.”
A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home.  WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired.  • We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.  • Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey• With everything you could find in a great downtown -- from restaurants and retail to art and culture the Bell Works “Metroburb” is a microcosm of innovation, possibility, and inspiration and WorkWave is proud to be a part of it• Pharmacy, urgent care, bank, restaurants, florist, gym, dentist, outdoor patio bar and weekly farmers m