Commercial Lead - Beyond

Role OVO-View

Team: Beyond

Salary banding: £60,000 - £80,000

Experience: Experienced

Working pattern: Full-Time

Reporting to: Head of Beyond

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Strategic, Transformative, Collaborative

Top 3 qualities for this role: Influential, Change-Maker, Numerate

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

This is a hub based role, either in Bristol or London, providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

We’re looking for a straight-talking, results orientated generalist who can steer commercial strategy whilst driving go-to-market activity for Beyond. 

This role in a nutshell:

You’ll be part of the Beyond team; a multidisciplinary line-up who are focused on taking our Beyond loyalty program to the next level. You’ll lead a small go-to-market team with a big mission to deliver industry-defining experiences for our customers. If you’re obsessed with defining and implementing customer centric strategy, are commercially minded and passionate about sustainability, we want to hear from you!

Your key outcomes will be:

• Development and delivery of our customer engagement strategy for OVO Beyond: driving churn reduction and increased value perception.
• Leading our go-to-market activity for Beyond, working with Product Marketing and supporting Growth functions to increase activations and drive app engagement 
• Performance analysis and reporting: Carrying out regular analysis on Beyond performance to continuously improve proposition performance and future development plans, with the support of the data team. Presenting key stats back to senior stakeholders.
• Team alignment: Working with Engineering and Product leads as well as embedded support functions to make sure the team is operating like a well oiled machine. Maintaining a high level view of the work going on in each area
• Stakeholder Collaboration: Effectively collaborate with internal stakeholders, ensuring seamless alignment and integration across Product, Tech, Brand, Marketing, Legal, Propositions and customer support teams, overcoming organisational barriers to get stuff done! 
• Shaping and managing annual budget, preparing value case for Beyond and working with channel owners to interlock supporting activity

You’ll be a successful Commercial Lead here at OVO if you're…

• A generalist: You enjoy variety in your day to day and can turn your hand to most things. You’re as comfortable getting stuck into a spreadsheet as you are drafting some email copy.
• Data literate: Numbers are your best friend. You love digging into data and using those insights to make smart, data-driven decisions and inform strategic direction.
• A big-picture thinker: You're the kind of person who can cut through noise, distil lots of info and come up with an informed strategy that delivers results
• Exceptional at stakeholder management: Enabling collaboration, bringing key stakeholders along on the journey, overcoming silos and getting everyone aligned on a common goal.
• A customer whisperer: You've got a sixth sense for what customers need, even before they do. You're obsessed with shaping game changing customer experiences that drive loyalty and engagement
• Ambitious: You enjoy a high degree of autonomy and are comfortable bringing C-suite stakeholders along on the journey. You thrive in a high-profile position with lots of scope for growth. 
• Green Champion: Sustainability isn't just a buzzword for you—it's a