Laboratory Coordinator II - Cellular Therpay

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Laboratory Coordinator II - Cellular Therpay

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

BMT Laboratory-Main Campus Hospital

                      

Job Code

E24007

                     

Shift

Days

                       

Schedule

7:30am-4:00am

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

We are seeking a highly motivated Laboratory Coordinator II with specific experience in Blood Bank operations, including the ability to perform and interpret complex transfusion reaction workups. For the Cellular Therapy Lab Coordinator role, candidates should have experience working in a cellular therapy laboratory and possess strong troubleshooting skills. The position requires the ability to address complex workflow issues and provide collaborative support to outside departments for both donor and recipient transplant needs. Excellent customer service skills are essential, along with a solid foundational knowledge to assist in drafting and revising standard operating procedures (SOPs). This role mirrors the structure and expectations of the Blood Bank Lab Coordinator position.

A caregiver in this position works Monday through Friday, 7:00 AM – 3:30 PM. Weekend and holiday shifts may be required based on staffing needs. 

A caregiver who excels in this role will:

• Monitor test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained. 

• Participate in the recruiting process, orientating and training, and Performance Evaluation of personnel in assigned area. 

• Monitor laboratory operations according to all Clinic and laboratory policies and procedures, and counsel and document per established corrective action policies. 

• Review QC and other Quality metrics daily, monthly, and as requested by the Laboratory Director, Technical Consultant, or Technical Supervisor. 

• Under direction of the laboratory supervisor, assist in creating and managing staff schedules, including PTO and FLMA requests. 

• Assure that six- and 12-month competency assessments are completed and documented on all personnel by qualified assessors and that competencies include the six parameters specified in the SOP; may perform competencies on high complexity testing but only provide oversight on moderate complexity. 

• Resolve technical problems in accordance with policies and procedures established either by the Laboratory Director or Technical Supervisor. 

• Notify Lab Director, Technical Consultant, or Technical Supervisor immediately whenever test systems deviate from the laboratory's established performance specifications and take remedial actions. 

• Provide troubleshooting oversight and ensure that patient test results are not reported until all corrective actions have been taken and the test system is properly functioning. 

• Perform duties of Testing Personnel as needed, maintain competency and comply with all policies and procedures. 

• Assist in inventory management, including the ordering of supplies necessary to perform all aspects of the testing process. 

• May function as an educator, providing instruction and training in theory, technical skills, safety protocols, and the application of laboratory test protocols. 

• Under the direction of the Medical Director or Technical Supervisor, assist in the selection, validation and verification of new assays. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor's Degree in a Chemical, Physical, Biological or Clinical Laboratory Science