Senior Engineering Manager (Patient Growth)

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. 

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About Engineering at Headway

Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small (~85) but mighty team using technology to build that future (and have a fun time while doing it!). 

Principles that guide us:

• Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they’re facing. 
• Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration
• Everything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.
• Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.

Tools we use:

• Languages: Python 3, TypeScript
• Libraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.js
• Datastores: Postgres, Redis
• Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka
• Monitoring: Datadog, PagerDuty, Sentry
• Version Control: Github, PagerDuty
• Vulnerability Management: Snyk, Semgrep
• Cloud Security: Lacework

About the Role

There is a lot that we're building at Headway, but a patient's experience is at the crux of Headway’s mission of making mental healthcare more accessible and affordable for everyone. This is a rare opportunity to lead and grow engineering pods focused on solving meaningful, high-impact challenges in healthcare. Working at the intersection of growth, product development, and platform integration, you’ll have the freedom to innovate and experiment while collaborating with a diverse group of product, marketing, and clinical experts. This is an opportunity to tackle complex, rewarding problems in a highly collaborative, supportive environment that values technical excellence and operational rigor. Your teams will build systems that help patients discover and access mental health care, directly improving lives and transforming the healthcare landscape.  Your work in this role will shape how thousands of patients connect with care, making a lasting impact on Headway’s mission to reimagine mental healthcare access for all.

As an engineering leader at Headway, you will be responsible for leading and growing these pods through people development, supporting hiring, strategic planning, driving engineering velocity and business outcomes. You will establish and scale innovative solutions that meet patients where they are, integrating Headway into trusted platforms and driving growth through SEO, marketing, and referral systems. Your leadership will empower patients to discover and connect with the mental health care they need, while building a scalable, impactful product ecosystem.

Who you are

We’re looking for product-minded engineering team leaders and people managers who are relationship-obsessed, drive results and enable their teams to build for technical excellence. As an Engineering Manager at Headway, you will work closely with Engineering Leadership, Product, Design and Business teams to help shape the future o