Spanish Bilingual Medical Receptionist (ZR_21632_JOB)

This is a remote position.

• Warmly greet and assist patients by answering incoming calls with a friendly, professional demeanor.
  

• Efficiently manage the appointment scheduling system to optimize the clinic’s calendar and ensure timely patient care.
  

• Serve as a language bridge for Spanish-speaking patients, providing clear communication and exceptional service.
  

• Process incoming documents through the fax console and accurately file them in the appropriate patient charts.
  

• Manage the clinic’s email communications, filtering out spam while promptly handling important patient information, such as insurance cards.
  

• Maintain meticulous documentation within the electronic medical records system, ensuring accurate patient records.
  

• Collaborate with the in-office team to ensure seamless patient flow and communication.
  

• Fluent in Spanish and English, with excellent verbal communication skills.
  

• Clear, neutral English accent for effective communication with all patients.
  

• Availability to work during Central Standard Time (CST) business hours.
  

• Strong attention to detail and commitment to accuracy in all tasks.
  

• Proficient computer skills with the ability to quickly learn new healthcare software.
  

• Professional, compassionate demeanor with a genuine desire to help patients.
  

• Excellent time management and organizational skills.
  

• Ability to maintain strict confidentiality and adhere to HIPAA regulations (training provided).
  

• Previous medical office experience is a plus but not required – we’re happy to train the right candidate!
  

• HMO coverage (available in eligible locations)
  
• Permanent work-from-home setup
  
• Immediate hiring opportunity
  
• Steady freelance position