P&C Product Management Director - Personal Lines Auto (Countrywide)

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We are seeking dedicated P&C Product Management Director(s) for our Personal Lines Auto Countrywide Management Team! In this role you will be responsible for handling Countrywide auto P&L and leading the design, development, implementation, and maintenance of P&C Auto insurance products.

The P&C Product Management Director is accountable for the achievement of property and casualty (P&C) insurance profit and growth targets for the countrywide Auto book of business. You will develop strategic and tactical plans that will profitably expand USAA product line market share. You will be responsible for monitoring member, product and financial KPIs to anticipate and react to trends. Find opportunities to create positive impacts within the Auto LOB and across P&C, which drive best practices and innovation across the organization.

This position can work remotely in the continental U.S. with occasional business travel.

**There are multiple roles available for this posting.**

What you'll do:

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
• Work with large data sets and lead business analysis of Countrywide Auto P&L.
• Lead the design, development, implementation, and maintenance of the P&C insurance products through deliver value as a leader in collaborating with business partners.
• Handle marketing strategy and the impact of marketing investments to influence P&L results.
• Provide guidance on key financial and customer-related concerns from executives using multiple data sources including SAS, SQL, Tableau, R, etc.
• Establish relationships to collaborate with internal partners to develop insights and execute on multi-year Countrywide strategy.
• Maintain partnerships with external regulators to bring strategic actions to market.
• Direct and implement data analytics with internal partners to identify growth opportunities, build a 360-degree view of the membership and present key findings.
• Build complex reports using data tools to monitor business performance and communicate results.
• Work directly with stakeholders to understand business objectives, define key performance indicators, and evaluate performance; identify emerging themes, internal and external trends to improve performance and minimize risk.
• Lead comprehensive market analysis and evaluates product performance metrics to help facilitate decision making at countrywide level.
• Maintain partnerships with Government & Industry Relations, Attorney, and Compliance and maintain relationships with local regulatory agencies and industry organizations.
• Facilitate development of team members by providing guidance, coaching, and training of processes and procedures in support of product line initiatives.

What you have:

• Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of relevant product or program management experience analyzing data and developing recommendation, or an advanced degree in Business, with 6 years of product or program management experience.
• 4 years of P&C experience.
• Extensive experience in creating product briefings and presenting to executive leadership.
• Demonstrated experience in independently conducting product analysis & gaining an in depth understanding of market dynamics including competitor underwriting initiatives, rate level analysis.
• Strong interpersonal and relationship management skills with an emphasis on customer focus, collaboration and partnering to obtain results.
• Advanced knowledge of applicable product related regulations, and risk and compliance requirements.

What sets you apart:

• 8+ years of insurance industry experience
• 4+ years of Personal Lines P&C Product Management experience (ideally in aut