Winter 25/26: Terrain Park Hand Crew Lead

Location: Frisco, Colorado

Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.

Job Title: Terrain Park Hand Crew Lead

Job Status: Seasonal

Compensation and Benefits:

• Compensation: Proposed hiring rate of $20.50 to $22.80+, actual pay will be adjusted based on experience. 

• Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts.  Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.  

Job Summary:
Implement daily leadership in the operations and maintenance of Terrain Park and Half Pipe venues, providing an exciting and enjoyable experience for the guests. 

Essential Duties and Responsibilities:

• Responsible for the daily opening and closing of each Terrain Parks/Halfpipes 

• Daily supervision of Terrain Park Hand Crew 

• Ensure a daily presents of Hand Crew staff in each park to interact with the guest 

• Assist Terrain Park Manager and Supervisors with short and long term design and layout goals 

• Work with Hand Crew Supervisor train Terrain Park Hand Crew on proper feature maintenance and job safety. 

• Responsible for all daily feature maintenance logs 

• Set example for Terrain Park Day Crew by practicing safe riding habits in the park, hard work and excellent customer service   

• Authority to make decisions on the snow regarding the opening, closing of a feature 

• Regular meetings with the Terrain Park Manager, Hand Crew Supervisor and staff for long and short term planning 

• Assisting in the construction of boxes, rails, wall rides, etc. when necessary 

• Be a presence in the terrain park rain or shine  

• Must be able to give as much focus on beginner parks as large parks 

• Daily assessment of risk as well as inspections and testing of features 

• May be asked to help with hiring, firing and evaluations of Hand Crew. 

• Contact PHQ with park/pipe opening and closing times and status. 

• Open or close features depending on conditions. 

• Event set up, support, and tear down. 

• Help maintain traffic flow in parks. 

• Keep Park and Pipe venues free of trash. 

• Report accidents to patrol and assist when needed. Help secure site. 

• Maintain and repair terrain park equipment and maintain cleanliness of equipment storage areas. 

• Be up to date with current trends in snowboarding and skiing. 

• Help improve the overall park program to improve the guest experience  

Administration Duties: 

• Daily maintenance logs 

• Attendance at meetings as necessary 

• Help supervisor with ongoing development of standard operating procedures within the Terrain Park to keep up with industry trends 

Guest Service Duties: 

• Provide exceptional guest service by creating a fun/innovative Terrain Park 

• Stay current with industry trends 

• Interact with guests and answer any questions in a friendly and helpful manner 

Other Duties as Assigned: 

• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.  

• Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees.  Upholds the most professional image.  Continually strives to exceed our guest’s expectations and create memories for our guests and staff. 

• This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes. 

Supervisory Responsibilities:

• Daily overseeing of up to 6 Terrain Park Hand Crew employees.