Banquet Setup Supervisor - Banquets (Full-Time) Starting at $5.00/hr, plus tips

Basic Job Function:

Coordinate and inspect the set-up and breakdown of all Banquet, Catering, and Meeting facilities. Provide overall direction and leadership within the Banquet Set-up department and promote the Sea Island legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures.

 

Use of Company Vehicle:  Not required to drive a company vehicle

 

Preferred Requirements:

• Valid Georgia Driver’s License with acceptable driving record to pass a yearly Motor Vehicle Report (MVR)
• Company policy requires that one must be 21 years of age or older to drive a company vehicle
• Department of Transportation (DOT) certified

 

Minimum Requirements:

• Preferred three (3) years Banquet experience
• One (1) year Supervisory experience, preferably in the hospitality industry
• High School Diploma or equivalent credentials preferred
• Excellent communication skills, both written and verbal
• Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
• Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
• Ability to easily adapt to organizational and environmental changes
• Must be flexible to working days, early mornings, evenings, weekends, and holidays
• Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

 

Tasks/Responsibilities:

• Direct and verify the proper set-up and break down of all function areas as required by banquet event orders
• Work closely with Audio Visual, Conference Services, and Banquet Service staff to ensure total compliance with function organizers needs
• Ensure that all meeting rooms are refreshed on breaks
• Monitor the Banquet, Catering, and Meeting room facilities for any Housekeeping or Engineering needs and report deficiencies to appropriate department
• Monitor inventories of all required materials and order as necessary
• Uphold all company and departmental standards and policies by holding all staff accountable fairly and consistently
• Schedule staff in accordance with labor standards
• Monitor and verify employee time for payroll and overtime purposes on a weekly basis
• Oversee the training of all new hires in accordance with the Task Inventory/Task Breakdowns
• Develop other supervisors and staff within the banquet set up team
• Monitor the Banquet House person and the cleanliness of all function space
• Develop diagrams for functions as necessary and to the function sheet specifications
• Must be able to make decisions on the spot using sound judgment and coordinate the movement of equipment to multiple locations
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area
• Learn the names and personally recognize our regular Guests and Members
• Record and bill orders accurately into the register system and process payments using guest/member cards
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
• Maintains cleanliness and organization in all work areas
• Uphold appropriate departmental standards of quality/timing
• Uphold and ensure compliance with all company and departmental policies and procedures
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Attends all scheduled employee meetings and brings suggestions for improvement
• Willing and timely execution of other duties as delegated by leadership

 

Physical Requirements:

• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push