Front Office Lead Administrator

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Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.

Position Summary:

Florida Atlantic University is seeking a Front Office Lead Administrator. - Boca Raton, FL.

Summary of Responsibilities:

• Welcome visitors to the office in a professional and courteous manner, help SAS students in the office who need assistance, and notify SAS staff when appointments arrive.

• Answer the phones, answer general questions about SAS, and make appointments (canceling/rescheduling appointments as needed).

• Maintain the office (cleanliness and organization of the front desk area).

• Assist with SAS Testing - Administer exams with approved accommodations, assist in contacting professors with regards to exams and instruction on how to proctor them, assist with administering Testing Orientations (TO), and answer questions regarding testing policies and procedures.

• Participate in the interview and hiring process for new SAS Student Workers and Graduate Assistants; Co-supervise and train the SAS student workers.

• Place/retrieve accessible furniture in classrooms for students with disabilities (one week before each semester starts and as needed). Update the furniture inventory (where and when furniture was placed and when it was retrieved).

• Provide professional development presentations about SAS to FAU and the local community.

• Maintain the confidentiality of medical and academic records.

• Drive campus golf cart.

• Other job-related duties as assigned.

FAU Benefits and Perks 

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers: 

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more. 

• State retirement options including tax-deferred annuities and Roth 403(b) plans. 

• State employees Public Service Loan Forgiveness (PSLF) program - https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service 

• Flexible work arrangement plans - https://www.fau.edu/hr/employee_relations/flexwork.php 

• Sick Leave Pool Program 

• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion). 

• Paid Community Engagement Volunteer Service Day - https://www.fau.edu/hr/documents/community-engagement-volunteer-leave4-2015.pdf  

• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply). 

For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php 

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