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SENIOR EAP COUNSELOR

City of Houston
601 Sawyer, United Statesfull_timeVerifiedPosted 23 Jul 2026
💰 $154,850/yr($144,800/yr$154,850/yr)

About the role

Posting number: 39222

Department: HUMAN RESOURCES

Division: HRD-STRATEGIC BENEFITS ADMIN & OPS

Job classification: SENIOR EAP COUNSELOR

Posting type: Open

Categories: Human Resources, Counseling

Summary

Applications accepted from: All Persons Interested
Applications accepted from: All Persons Interested 
Division: Employee Assistance Program
Reporting Location: 602 Sawyer St. *Subject to Change
Workdays & Hours: Monday – Friday 8:00 AM – 5 PM *Subject to change and will be on call  

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS

Under general supervision, provides advanced professional Employee Assistance Program (EAP) services to City of Houston employees including the assessment of the client’s primary problem(s) and refers the client to an appropriate treatment resource. Evaluates, recommends, and maintains close relationships with inpatient and outpatient counseling and treatment facilities. Responds to crisis situations as well as complicated client cases.
  
Key Responsibilities and Accountabilities:
 

  • Based on assigned departments, provides assessment, referral and brief counseling that includes follow-up to customer employees for work-related concerns. 
  • Conducts comprehensive bio-psychosocial clinical assessments virtually and in person. 
  • Provides Critical Incident Response (CIR) services after a workplace incident. Provides crisis assessment and intervention services related to harm to self or others, both on the telephone and in-person at client organizations.
  • Provides in-person, short-term, solution focused counseling to City of Houston employees.
  • Conducts presentations and trainings at client organizations related to wellness, skill building, mental health and EAP orientations. 
  • Provides comprehensive case management and referrals to specialized services such as substance abuse treatment, psychiatry, and on-going psychotherapy. Determines appropriate level of care for facility referrals and follows them through successful completion.  Provides assessment of internal supervisory referral clients and appropriate recommendations back to the supervisor and the Human Resources Department.
  • Administers the online Substance Abuse Subtle Screening Inventory (SASSI) to customer employees as needed.
  • Maintains documentation of all activities and clinical records.
  • Provides linkage to external resources.
  • Other duties may be assigned as needed.
  • May be required to be "on call" or “onsite” during emergency situations.
  • Driving to various City of Houston locations is an essential function of this position and requires a Texas Driver's License.
WORKING CONDITIONS
There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.  The position is physically comfortable; the individual has discretion about walking, standing, etc. 

Examples of duties

EDUCATIONAL REQUIREMENTS
Requires a Master’s degree in a social or behavioral science, such as Sociology, Psychology, Social Work or Counseling.
 
EXPERIENCE REQUIREMENTS
Three years of professional mental health and substance abuse experience (EAP experience preferred).

LICENSE REQUIREMENTS
Requires at least one of the following Texas licenses/certificates:  Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), or Licensed Marriage and Family Therapist (LMFT).  

Qualifications

Preferred additional certifications: National Certified Counselor Certification (NCC), Master Addiction Counselor (MAC), or Licensed Professional Counselor (LPC), Licensed Chemical Dependency Counselor (LCDC) 
Aa valid Texas driver's license and in compliance with the City of Houston's policy on driving.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.** <

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Company

City of Houston

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