At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

Position Start Date No Earlier Than January 6, 2025

Qualifications

• High School diploma or higher
• Three to five years experience Administrative Assistant/Secretarial
• Proficient in office equipment operation, keyboard 50 wpm, computer software; Win95, Word, Excel
• Effective management, leadership, organizational and communication skills
• Guest service oriented, with excellent Hospitality skills
• Ability to work flexible schedule to include weekends and holidays

Key Responsibilities: 

• Greets and assists visitor to the department
• Answers incoming phone calls, directs calls to appropriate department as necessary
• Takes and transmits messages for Director
• Maintains appointment calendar for Director and keeps him/her informed of scheduled commitments
• Prepares and distributes correspondence for department
• Receives, sorts, distributes department mail
• Assists in the preparation and distribution of reports generated by the department
• Maintains reader file for Food and Beverage Department personnel
• Maintains files for and thorough familiarity with contracts for services, materials and supplies
• Maintains trace file for time sensitive activities and materials
• Establishes and maintains files to effectively organize the department
• Controls inventory for office supplies, requisitions same as needed to support operations
• Maintains departmental payroll reports/records and training records and contact file for department personnel
• Maintains accurate contract and contact information for vendors, suppliers and other organizations doing business with Loews (Insert Hotel Name)
• Assists in the preparation of monthly inventory reports
• Assist in the completion of special projects as assigned by the Director
• Assists other Food and Beverage department personnel as necessary to ensure smooth operation of department
• Other duties as assigned

General Responsibilities: 

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards