Associate, IT Credit Support Engineer (ION)

The Associate would be part of Fixed Income Application Support team, interfacing with Credit Front Office users, notably the portfolio trading algorithm group within Fixed Income Trading.  

 

Responsibilities include: 

• Respond to production system queries, exchange connectivity issues, and system outages.  
• Identify root causes of production issues using languages and protocols like Python, SQL, and FIX, and collaborating closely with support and engineering teams to create solutions. 
• Monitoring and maintaining the production environment, creating metrics and dashboards to oversee platform capacity/load, data quality, and overall system health. 
• Developing and maintaining thorough documentation for all support processes, bug and enhancement tracking to ensure knowledge transfer and consistency in service delivery. 
• Provide technical support to organizational stakeholders 
• Participating in cross-functional projects aimed at improving stability or enhancing current features or developing new workflows. 
• Communicate and collaborate with peer technology teams across the firm 

 

Qualifications:

• 3+ years' of experience in Financial Services Technology. 
• Experience in sell-side Capital Markets and supporting an algo trading desk highly desired. 

  

Preferred Skills:

• Extensive experience with Python and SQL (highly desirable) 
• Experience with Linux/Unix and Windows OS 
• Strong problem-solving capabilities with ability to multi-task
• Excellent communication, time management and project management skills.  

 

Primary Location Full Time Salary Range of $100,000 - $140,000. 

Jefferies Financial Group Inc. (‘‘Jefferies,’’ ‘‘we,’’ ‘‘us’’ or ‘‘our’’) is a U.S.-headquartered global full service, integrated investment banking and securities firm. Our largest subsidiary, Jefferies LLC, a U.S. broker-dealer, was founded in the U.S. in 1962 and our first international operating subsidiary, Jefferies International Limited, a U.K. broker-dealer, was established in the U.K. in 1986. Our strategy focuses on continuing to build out our investment banking effort, enhancing our capital markets businesses and further developing our Leucadia Asset Management alternative asset management platform. We offer deep sector expertise across a full range of products and services in investment banking, equities, fixed income, asset and wealth management in the Americas, Europe and the Middle East and Asia. 

 

The salary offered will take into consideration an individual’s experience level and qualifications. In addition to salary, Jefferies Financial Group is proud to offer a comprehensive benefits package to eligible, full-time employees or part- time employees, who are scheduled to work at least 30 hours or more per week, including an annual discretionary incentive and retention bonus, competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Jefferies also offers paid time off packages that include planned time off (e.g., vacation), unplanned time off (e.g., sick leave), and paid holidays, and for full time employees, paid parental leave.