(USA) 2nd Shift Pharmacy Technician, Specialty/Home Delivery, Health And Wellness Central Operations - Health And Wellness (On-site / Call Center)

Position Summary...

What you'll do...

Enters prescription data into pharmacy software by reading the prescription translating prescription information into corresponding system codes transcribing appropriate prescription data for example written date drug name strength directions for use refills name of prescribing physician prescriber DEA number and creating or modifying patientcustomer recordsPromotes and maintains the pharmacys professional reputation and delivers pharmacy products and services to patients in accordance with local state and federal laws and corporate policies and procedures by assisting the pharmacist in the prescription fulfillment process stocking and rotating merchandise and supplies from distribution centers and suppliers handling claims and returns completing maintaining and securing paperwork forms and other required documentation and maintaining a safe and clean work environmentComplies with Medicare and Medicaid policies and procedures by implementing and adhering to rules and regulations for processing orders keeping uptodate on policy changes and new regulations researching information to accurately process Medicare orders to ensure compliance and interpreting and documenting Medicare audit documentsEnsures fulfillment of pharmacy prescriptions under the supervision of a pharmacist in a Home DeliverySpecialty pharmacy by identifying and selecting pharmaceutical product and quantity for prescription orders verifying the size and strength of the product before processing order verifying display for pack and quantity counting pouring measuring or weighing medication tablets liquids and creams mixing or reconstituting medications as needed entering expiration date and lot numbers labeling prescriptions and preparing packages and distributing medicationsMaintains quality accuracy and integrity of inventory for example pharmaceuticals supplies by ensuring adherence to and documentation of inventory control procedures for example product strategies product description discrepancies auditing and testing pill cell performance per prescribed schedule and procedures conducting process audits and formulating corrective actions managing pill cell information database troubleshooting issues with pill cell performance identifying and properly discarding hazardous waste processing recalled and expired pharmaceuticals and disposing or processing return of outdated stock for creditMonitors and resolves problems in the prescription fulfillment process by utilizing knowledge of pharmacy processing procedures to determine root cause of issues for example systems insurance stock processing information for thirdparty insurance claims coordinating with insurance companies to resolve rejections interpreting thirdparty return messages reject codes and insurance problem descriptions reprocessing thirdparty claims using the correct procedures to resolve issues rescanning illegible images alerting patients to inventory that is out of stock partial fills and the need for physician authorizations on refills coordinating with IT support to resolve systems issues using screen shots of issues and reports and identifying situations requiring pharmacists action and resolution Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices


Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent

Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence

Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments

Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models t