Residential Supervisor/QIDP

Title: Residential Supervisor/QIDP

State Role Title: Direct Service Associate III

Hiring Range:

Pay Band: 3

Agency: Dept Behavioral Health/Develop

Location: Southeastern VA Training Ctr

Agency Website: https://dbhds.virginia.gov/facilities/sevtc/employment

Recruitment Type: General Public - G

Looking for a career with meaning and purpose? Join our team at Southeastern Virginia Training Center!

Southeastern Virginia Training Center is seeking a Residential Supervisor/QIDP to serve as a Support Coordinator/QIDP and member of the Personal Support Team, responsible for coordinating person-centered plans, supervising direct care staff, and ensuring the effective operation of a residential home for 5–10 individuals. The role combines leadership, staff oversight, scheduling, compliance, and administrative duties to support quality care and facility standards.

About Us

At Southeastern Virginia Training Center (SEVTC) we serve citizens with intellectual and developmental disabilities. We are an intermediate care facility operated by the Department of Behavioral health and Developmental Services (DBHDS) where we support individuals in state-of-the-art homes with accommodations unique to their specific needs. At SEVTC, we take pride in providing our individuals with a person-centered approach, fostering their independence, and ensuring their life is fully realized to their potential. Our employees are our most valuable asset, and we take time to invest in their health, wellness, and happiness.

 About the Role

• Coordinate person-centered plans, active treatment, and activities for 5–10 individuals.
• Supervise direct care staff across three shifts, including scheduling, training, evaluations, and performance oversight.
• Manage staffing coverage through advanced scheduling and adjustments as needed.
• Monitor and manage staff overtime, punctuality, and leave usage.
• Provide direct supervision to staff within the home, including training, timekeeping, and evaluations.
• Ensure administrative upkeep and maintenance of the home.
• Serve as Team Lead in interdisciplinary meetings and represent residents’ needs.
• Monitor residents’ status across all disciplines, providing input and feedback.
• Communicate effectively using person-centered approaches in both verbal and written formats.
• Demonstrate leadership in interdisciplinary interactions.
• Maintain compliance with CMS/ICFMR regulations, facility policies, and procedures.

Skills and experience required:

We seek a candidate with a demonstrated ability to work with a diverse clientele to include individuals with Intellectual/Developmental/Behavioral Disabilities. We also seek the following:

• Knowledge of characteristics, behaviors and common medical conditions of people with intellectual and developmental disabilities.
• Knowledge of Medicaid licensure standards.
• Skills in the development of systematic packages of programmatic and medical supports to address the needs of individuals with a disability.
• Ability to facilitate a team of various professionals and paraprofessionals and help them provide functional and focused support for individual benefit.
• Knowledge of Person-Centered Planning Process and Person-Centered Thinking for supporting individuals.
• Effective oral and written communication skills.
• Advanced-level computer skills, including thorough knowledge of MS Office suite of products.
• Demonstrated ability to work with a diverse clientele to include individuals with Intellectual/Developmental/Behavioral Disabilities.
• Ability to work in a fast-paced team environment.
• Must demonstrate ability to work independently carrying out instructions and directives.
• Ability to maintain strict confidentiality when dealing with sensitive and highly confidential matters.
• Demonstrated ability to perform tasks independently and meet deadlines.
• Ability to organize and maintain workflow in an efficient manner.
• Ability to prepare reports utilizing MS Office products and databases.
• Strong communication and interpersonal skills.
• Ability to work accurately with details.
• Experience with monitoring support delivery for people with disabilities required.
• A valid driver’s license is required

Bonus points if you have:

• A bachelor’s degree in one of the behavioral, social