Business Operations Associate

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and Twitter,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

Reporting to the Senior Manager of Corporate FP&A, this high-visibility role involves partnering with Finance, Product, and Monetization leadership to support Twitch’s quarterly business reviews, KPI management, competitive intelligence reporting, and financial forecasting. The ideal candidate will synthesize business insights into executive-level narratives, build strong stakeholder relationships, and maintain meticulous attention to detail in writing and variance analysis.  

In this role, you will be at the heart of Twitch’s finance operations, influencing key business decisions and contributing to our growth strategy. You will have the opportunity to work with senior leaders across multiple departments, gaining a comprehensive view of the company and their team’s priorities. This role offers a unique chance to develop and showcase your ability to craft high-level narratives and drive financial performance in a fast-paced environment. If you're looking for a position that combines strategic impact with professional growth, this is the perfect opportunity for you.

You can work in San Francisco, CA; New York, NY; or Seattle, WA; or Remote US. 

You Will:

• Support Twitch’s Quarterly Business Review (QBR), including creating a workback plan between Amazon Finance and Twitch internal stakeholders, crafting the overall QBR narrative, and creating executive level presentations.  
• Partner with Twitch leadership to manage our key KPIs including goal creation, status updates, and external reporting.
• Own Twitch’s Competitive Analysis and Benchmarking report which includes researching the latest industry trends and earnings reports to provide key insights to our leadership team.
• Assist in preparing annual operating plans, quarterly forecasts, and develop financial insights to ensure effective financial management.
• Provide monthly financial updates to partner organizations. 
• Enhance existing financial models or develop new financial models for AWS cost management.

You Have:

• Support Twitch’s Quarterly Business Review (QBR), including creating a workback plan between Amazon Finance and Twitch internal stakeholders, crafting the overall QBR narrative, and creating executive level presentations.  
• Partner with Twitch leadership to manage our key KPIs including goal creation, status updates, and external reporting.
• Own Twitch’s Competitive Analysis and Benchmarking report which includes researching the latest industry trends and earnings reports to provide key insights to our leadership team.
• Assist in preparing annual operating plans, quarterly forecasts, and develop financial insights to ensure effective financial management.
• Provide monthly financial updates to partner organizations. 
• Enhance existing financial models or develop new financial models for AWS cost management.

Bonus Points

• Bachelor's degree in Finance, Economics or Business major
• 3+ years of experience, including a minimum of 1 year of experience in a Corporate FP&A or Business Operations
• Strong written and verbal communication skills 
• Experience in managing KPIs across multiple teams
• Experience using enterprise planning systems (e.g. Cognos TM1, Oracle Hyperion or SAP) for analysis and reporting
• Strong understanding of FP&A reporting requirements and US GAAP principles

Perks

• Experience with Tableau or other dashboarding tools
• Experience with financial planning tools (Cognos TM1, SAP, Oracle)
• Previous experience in the Live Streaming, Gaming, Entertainment or Consulting Industry

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, col