Customer Service Rep - SMRMC-MG Patient Accounting

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Saint Mary's Medical Group is affiliated with Saint Mary’s Regional Medical Center, one of the nation’s “100 Top Hospitals” and “A” rated for patient safety. We offer incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

 

We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics.  If you need special accommodation for the application process, please contact Human Resources.  Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

Under the supervision of the PFS Director, the Customer Service Representative position provides  and enhances superior business/customer and patient satisfaction, ensuring the highest quality of service.  Greets, assists and directs patients and visitors in a prompt courteous manner.  Provides support for the BO Department.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

 

1.    Two years recent hospital customer service experience

2.    Effective written and verbal communication skills

3.    Ability to multi-task, prioritize needs to meet required timelines

4.    Analytical and problem-solving skills