Wrangler Personal Stylist

Who We Are:

Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.

Job Posting:

Join the Wrangler® team and step into a legacy built on authenticity, grit, and purpose. Since 1947, Wrangler has pioneered iconic workwear and Western-inspired apparel—designed with durability, innovation, and real-world function at its core. From rodeo arenas to everyday life, our products are trusted by those who demand performance, comfort, and timeless style.

Today, Wrangler continues to evolve, blending its rich heritage with modern fits, fresh designs, and contemporary style that resonates with a new generation of customers. With legendary pieces like the 13MWZ jean at its core, the brand seamlessly connects tradition with what’s next.

If you're passionate about delivering exceptional experiences and representing a brand that honors its roots while embracing the future, Wrangler is where you belong.

Position Summary:

The Personal Stylist is responsible for building and managing a personal book of clients, delivering highly personalized styling services, and driving repeat business through proactive outreach and relationship building. This role creates meaningful, long-term customer connections by understanding individual style preferences and curating tailored product recommendations.

When not engaging with personal clients, this role will create an engaging, storytelling experience for every customer who walks through the door. The Personal Stylist will act as a product expert, leveraging extensive product knowledge and training to deliver elevated service and drive sales through impactful customer interactions. Kontoor values all perspectives and encourages candidates with different backgrounds, experiences, and ways of thinking to apply.

Responsibilities:

Client and Relationship Building

• Develop, maintain and grow Wrangler Brand client base, through exceptional service, relationship management, and proactive engagement. 
• Enhance client relationships through instore events and proactive outreach, highlighting new merchandise, promotions and style offerings.
• Schedule and host personalized styling appointments, offering curated outfit recommendations based on client preferences.
• Drive repeat business by maintaining ongoing communication and delivering consistent, high-touch service.
• Engage walk-in customers by initiating conversation and delivering a welcoming, service-driven experience.
• Provide in-the-moment styling recommendations using storytelling and product expertise.
• Assist customers in fitting rooms and guide them through outfitting and purchase decisions.
• Support team selling efforts during peak traffic and high-volume periods.

Personal Styling and Selling Excellence

• Create a personalized, engaging shopping experience for every client through storytelling and styling expertise.
• Assess customer needs to recommend complete outfits, ensuring the right fit, style, and product selection.
• Utilize in-depth product knowledge to educate customers on features, benefits, and styling options.
• Consistently achieve personal sales goals and contribute to overall store performance.
• Build brand loyalty through memorable, elevated customer interactions.

Product Knowledge and Expertise

• Develop deep knowledge of all products, including fit, fabrication, performance features, and styling versatility.
• Complete all required training programs and stay current on new product launches and trends.
• Serve as a product expert, confidently guiding both customers and team members.

Operation and Inventory Management

• Ensure adherence to company policies, procedures, and loss prevention standards.

Position Competencies:

• Bold Accountability: Guides the team by delegating tasks, following up and ensuring shift goals and priorities are achieved
• Customer Centric Innovation: Leads the team in customer engagement and loyalty while sharing ideas to improve selling effectiveness.
• Empowered Collaboration: Supports Store Manager by sharing ideas and encouraging a environment of feedback, creativity, and learning by sharing best practices and asking for feedback.
• Global Agility: Demonstrates and encourages the team to be