Accounts Receivable Analyst

Department​
 

BSD UCP - Revenue Cycle - Accounts Receivable Non Government

About the Department

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The University of Chicago Practice Plan (UCPP) is the central organization that supports the clinical activity of nearly 750 clinically active faculty practicing at the University of Chicago. These clinically active faculty collectively form the University of Chicago Physicians Group (UCPG) which is located in Burr Ridge, IL. The University of Chicago Physicians' Group (UCPG) is a component of the physician practice plan for the University of Chicago. The UCPG department provides billing services for medical services provided by University physicians and manages the accounts receivable and reporting processes for the Biological Sciences Division (BSD) departments. Each physician is a faculty member and is based in a specified department in the BSD. The University of Chicago is a private institution encompassing the undergraduate College, six professional schools (Business, Law, Divinity, Public Policy, Medicine and Social Service Administration), four graduate divisions (Biological Sciences, Humanities, Physical Sciences, and Social Sciences) and the University of Chicago Medical Center. The broader University enterprise includes Argonne National Laboratory, Fermilab, and Yerkes Observatory. The Biological Sciences Division (BSD) includes the Pritzker School of Medicine, approximately 20 academic units, degree granting committees, and research centers and institutes. The BSD is located on the University's main campus in Hyde Park, ten minutes south of downtown Chicago. BSD's patient care operations are conducted primarily at the University of Chicago Hospital and clinics, which share the same campus.

Job Information​
 

Responsibilities:

• Perform special and complex physician billing activities including collaborating with the departmental contacts to obtain appropriate clinical and/or billing information, follow-up, and resolution on transplant, high dollar, Gift of Hope accounts, and any other assigned specialty and/or complex billing workflows as needed.
• Identify, implement, and perform continuous review on physician accounts covered by specialty agreements for the duration of services.
• Engage with specialists to resolve registration and approval issues for each specialty billing type.
• Serve as primary contact for assigned specialty billing AR related issues. Partner with hospital specialty analyst for billing all combined hospital/physician group specialty package billings within each agreement.
• Consult and coordinate with hospital specialty analyst in follow-up on contractual payments, appeal on underpayments involving contract issues, and escalation to management.  
• Support cash/credits team to help resolve balances through contractual adjustment postings, payment transfers and payment refunding.
• Communicate trends/patterns, issues, timely filing deadlines, and requests for documentation, etc.
• Research and resolve escalated customer service issues.  
• Interpret medical policies and appeal r