Fragrance & Beauty Boutique Operations Associate - Avalon, GA
CHANELAbout the role
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
We are looking for Boutique Operations Associate who is passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. These individuals will be the experts on all Standard Operating Procedures, systems, and tools and will work closely with the boutique leaders to impart critical business knowledge. This role will be crucial to the success of the operations within the Boutique. They will support all areas of the Boutique as needed and ultimately impacting the client experience.
What impact you can create at CHANEL:
Uphold operational standards and processes to deliver the ultimate CHANEL client experience
Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique Team
Deliver exceptional customer service based on CHANEL’s service mantra, including welcoming and greeting all clients, including hosting
Support the daily operations including opening and closing of registers, incoming and outgoing shipments, damages, stock and restock needs
Understand the inventory management processes
Maintain an organized and controlled stock storage system and process received stock and record into system
Communicating inventory and supply needs to Boutique Director/Assistant Boutique Manager
Partner with Assistant Boutique Manager to execute the stock cycle count program and annual physical inventory
Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
Co-ownership of all brand image, hygiene standards and visual merchandising requirements.
Be the ultimate brand ambassador by providing continuous sales and service support
Build positive team relationships throughout the boutique to inspire trust and teamwork.
You are energized by:
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
Working in a highly collaborative retail environment
Make things beautiful by providing the ultimate experience in store
Being truly service minded
Utilizing your organizational and attention to detail skills within multi-task projects in a dynamic, fast paced environment
What you w
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