Manager, Corporate Systems - Lawson Suite (Onsite based at DMC in Detroit, MI)

The Manager, Corporate Systems - Lawson Suite, will provide operational leadership for the Lawson suite of applications. This role will oversee a team of 5 professionals responsible for supporting Accounts Payable, General Ledger, Purchasing, Inventory Control, Materials Management, Human Resources, Payroll, Benefits, and Absence Management modules.

Key Responsibilities:

• Lead the team in assessing and delivering enhancements and resolving issues related to Lawson suite applications.
• Collaborate closely with operational business leaders to understand requirements and priorities.
• Manage employee care, budget, financial management, and tactical relationships with business partners.
• Work closely with the MSDL to identify enhancement/project opportunities, develop business cases, and prioritize work. 
• Oversee critical activities including the annual Lawson disaster recovery test, monthly system reboots, annual SOX audits, Lawson User Access Reviews (UARs), and hospital audits.
• Drive findings and remediation efforts from audits to ensure compliance and operational efficiency.
• Attend and help to lead any P1/P2 issues
• Monitor and address all pertinent TenetOne App Support queues. 

Additional System Support Oversight:

• Provisioning for all Lawson applications
• Matrix - Access Control System
• LVM - Call Center software
• HigherGround - Call Center Recording software
• Openscape - Call Center routing software
• Business Objects - Local reporting solution
• Datastage - Local reporting solution
• ECHO - Interfaces from other systems
• SPM and AlexGold - CSP systems
• Xtend - Directory and Paging solution
• Avasure - Remote patient monitoring solution
• Kronos - Local workforce management solution
• Kronos Analytics and scheduling - Local workforce management analytics
• TempTrak - Local temperature monitoring solution
• Televox - Communication solution for KCI
• Cerner PowerInsight - HIPAA log and UAR review support
• Monthend - Reimbursement process support

Requirements:

• Proven experience managing complex enterprise systems (Lawson suite applications experience a plus).
• Strong leadership skills to guide a team through high-ticket volume environments.
• Ability to manage multiple stakeholder relationships effectively.
• Experience with regulatory compliance audits and remediation.
• Excellent communication and problem-solving abilities.
• Bachelors degree
• 3 – 5 years experience in application support

Tenet Healthcare/USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce.  If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.  If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.                                              

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