Jobs and Careers
HP

Presales Technical Consultant

HP
COB01 - WeWork (COB01)full_timeVerifiedPosted 2 Sept 2024

About the role

Presales Technical Consultant

Description -

Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

Responsibilities:

We are looking for candidates with a university or bachelor’s degree (preferred) and at least 2 or more years’ experience in relevant field.  Candidates should be able to build strong relationships with technical decision makers, have a thorough understanding of the IT industry and key technologies, and possess strong communication skills.
We are looking for motivated individuals who can balance customer engagement with constant technical skill development.  A successful Presales TC is expected to have or have a plan to develop deep knowledge of HP hardware and solutions.

Responsibilities
•    Provide Technical Presales support to our End-User/Channel Salesforce to create the right Outcomes for our customers
•    Build and maintain influence with the customer by delivering best in class technical subject matter expertise
•    Exercise personal influence on behalf of the customer to expedite quick access to technical information, and resources
•    Create the right technical solutions for our customers so that we win and retain their business
•    Manage Presales technical relationships with Partners/Customers
•    Evangelize HP Products, Software, Solutions & Services
•    Support any end-user deal and salesperson regardless of RTM
•    Support business development activities together with the Services and Sales Organizations
•    Perform Consultative selling in collaboration with the services account team
•    Create and deliver Proofs of Concept (POCs) and Demos for End Customers
•    Collect and provide technical feedback to improve our products/software/solutions
•    Execute and deliver HP global presales programs to our customers.
•    Manage and escalate any Presales technical issues that are inhibiting business
•    Deliver “train the trainer” technical training to the channel partners at a country or market level.
•    Support business dev. activities with HP Channel Partners
•    Support Channel Partners with Proofs of Concept (POCs) that they do for their customers and with advice on channel demo’s

Education and Experience Required:

  • Technical University or Bachelor's degree preferred.

  • Typically 5-8 years experience in technical selling and/or consultative selling.

  • Experience in industry desired.

  • Technical and/or solution experience in vertical industry preferred.

Knowledge and Skills:
Technical/Solution acumen.

  • Good communication skills. Fluency in English and local language mastery.

  • Demonstrates a solid knowledge of HP's breadth of solutions.

  • Demonstrates deep technical capabilities in assigned area of specialization

  • Awareness in competitive solutions knowledge.

  • Understands data business center components and how IT is used to address business needs.

  • Demonstrates current understanding of technical innovations & trends and their impact on solving customer business problems.

  • Demonstrated ability to work as the lead for components of large complex projects.

  • Has a high level understanding of the HP product roadmaps for multiple BU's.

  • Has demonstrated hands-on level skills with some of the technology.


Business acumen

  • Understands and applies basic financial and accounting concepts as well as capital investment concepts and applies them appropriately in positioning proposed solutions.

  • Applies understanding of the customer's value chain and business requirements when designing and proposing solutions.

  • Communicates the value of the solution in terms of financial return and impact on customer business goals Industry acumen.

  • Solid level of industry acumen; keeps current with trends and able to converse with client on issues and challenges.


Solution selling

  • Demonstrates solid questioning techniques and related communications skills with customer managers.

  • Demonstrates understanding of the competition as well as good positioning

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HP

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