SVP Sales

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

Provide vision, strategic direction and leadership for the Universal Studios Hollywood Sales division.  Maximize revenue and profit opportunities at Universal Studios Hollywood via proper development and implementation of effective sales strategies that align with the overall goals for new and existing businesses.  Create a center of excellence for Universal Destinations and Experiences Sales initiatives.

• UDX strategies and provide strategic leadership to achieve both short and long term sales goals to grow overall USH profit.
• Oversee the development of effective sales programs that optimize profit for all Sales departments including Specialty Markets, Domestic and International Sales, Youth Sales, Meetings and Events, and the Group/VIP Call Center.
• Inspire exceptional sales performance and develop inspirational Sales leaders through effective skills development, coaching and feedback.   Mentor, coach and hold current sales team accountable for high levels of performance.
• Ensure a discipline of ongoing program evaluation and measurement is in place to ensure continuous improvement and strong fiscal responsibility.  Create an atmosphere for constructive evaluations (pro or con) of current revenue generating programs
• Foster an inclusive work environment that openly and honestly engages all team members to bring forth new ideas for revenue generation. Demonstrate proactive support for all Diversity Lead Initiatives.
• Contribute to the broader business dialog as a key strategic partner in determining future company growth opportunities and challenges.  Provide proactive, practical suggestions outside sales span of control
• Represent the interests of Universal Destinations and Experiences in key Tourism Associations and Organizations.
• Set the overall resort sales strategy for USH and Universal CityWalk to assure demand generation such that the financial plan is met through a combination of price, product, promotion, and distribution initiatives. Partner closely with the resort revenue management function to optimize revenue opportunities through pricing and control measures, contributing to the overall success of USH and Universal CityWalk.
• Drive the creation of new programs that support the Travel Industry, Meetings and Events, and direct to consumer sales efforts of USH and Universal CityWalk and special events.
• Anticipate future changes in demand and adjust strategies accordingly. Keep abreast of economic and political conditions and trends that may impact future demand.
• Maintain strong TSAT results while growing successors and ensuring the support and priority of diversifying the Team’s backgrounds and perspectives.

Qualifications

Bachelor's degree in Marketing / Sales required

15 + Years in Domestic and International Sales Sr. Management position with a major theme park operator, destination resort, cruise line or tourism attendance driven leisure business required; or equivalent combination