Company: Ultra Intelligence & Communications

Communications Business

Provide Decision Advantage to Mission Partners Around the World

Join us in our mission to provide the world's military members with the latest, most customizable solutions and capabilities, enabling mission success anywhere around the globe. At Ultra Intelligence and Communications (I&C), we provide critical, tactical capabilities to enhance and accelerate decision-making in the most challenging environments. By joining us, you will experience unrivaled opportunities for growth and innovation and be a part of a dynamic and diverse team that pushes boundaries and drives meaningful change in intelligence and communications. 

Communications Business

By joining the Communications Business within Ultra I&C, your unique talents will be pivotal in shaping global communication for our dedicated warfighters. Your contributions will create cutting-edge solutions that enable precise, timely, and secure exchange of voice, video, and data communications for military applications. These advancements leverage high-capacity tactical radio, advanced waveforms, and state-of-the-art satellite communications technology. 

Job Description

The Field Application Engineer will directly report to the Business Development Senior Specialist for DoD and will be matrixed for direct support to the Vice President of Global Sales. The FAE will serve as the conduit between the US and international BD teams and the Montreal-based Engineering Team in a highly collaborative environment. This role serves as a technical voice of the customer to the BD/Sales team and to engineering, product line management and program management.

Roles and responsibilities:

• Provide technical support of Ultra Communications LOS and BLOS tactical radio equipment
• Provides pre-sales or post-sale technical support of company products and systems.
• Provide, present and interpret design, application and service information to BD staff and customers.
• Assess and analyzes technical application of Ultra’s products and competing equipment to meet customer needs.
• Analyze and troubleshoots equipment failures to determine cause and recommends and/or performs corrective action during customer test events and demos
• Plan and coordinate support of field trials, exercises, demos, and customer engagements
• Support the development of customer briefing materials, CONOPS, OV-1’s, and competitive analysis
• Participate in Technical exchanges with government labs, Program Management Offices, operational forces and industry partners
• Support the planning and execution of Trade Shows, Conferences and other industry events
• Ability to articulate unique customer requirements, and identify/develop highly differentiated solutions to overcome complex communication challenges
• Act as a formal mentor to other field service representatives or field application engineers in the team

Requirements:

• A bachelor’s in electrical electronics engineering or computer engineering preferred. 
• Previous technical experience with line-of-sight and beyond line-of-sight communications technologies
• 5-10 years of supporting technical sales in defense industry 
• 5-10 years of experience working with US government procurement and regulations such as contracting, acquisition processes, and DOD budgets
• Can obtain US Security clearance equivalent to NATO Secret. US Citizenship required for US Security Clearance. 
• Ability to travel 40% with monthly travel to US and Canadian locations

Desired Skills:

• Able to work effectively with geographically and time-separated team members. 
• Strong Radio Frequency background with in-depth understanding of Tactical LOS/BLOS Transport Networks and Software Defined Radios
• Strong IP Networking Skills
• Knowledge of US Army Air Defense platforms, architectures, and CONOPS
• Tactical communications experience is preferred
• Excellent oral and written communications skills
• Experience briefing senior military leaders and managing relationships
• Previous experience supporting international technical demonstrations and customer events

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Notice

Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by th