Kronos Advanced Scheduling Specialist (Remote)

Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.

Summary:
An Advanced Scheduling Specialist is responsible for managing and optimizing scheduling processes and systems in a shared services setting, ensuring the configuration of the UKG Dimensions module within the HCM team of the Shared Business Operations (SBO).

Essential Duties and Responsibilities

• Scheduling Management: Managing the scheduling processes for employee based timekeeping systems.
   System Optimization: Identifying opportunities to optimize scheduling processes and systems to improve efficiency, reduce wait times, and enhance the patient experience.
•  Data Management: Managing scheduling data, understanding scheduling needs and complex requirements for a Healthcare organization
•  Compliance: Ensuring compliance with healthcare regulations and policies related to scheduling, patient care, and privacy.
• Reporting: Preparing and distributing reports related to scheduling, including appointment reports, provider schedules, and resource utilization reports.
   Process Improvement: Identifying opportunities to streamline and improve scheduling processes to increase efficiency and reduce errors.
• User Support: Providing support to employees regarding scheduling policies and procedures.
• Training and Development: Participating in training and development opportunities to enhance skills and knowledge related to scheduling and healthcare operations.
• Analytics: Analyzing scheduling data to identify trends and patterns, and developing insights to improve scheduling processes.

Qualifications

• Required Education: High school diploma
• Preferred Education: Bachelor’s degree
• Required Experience: Five (5) years of experience in Payroll or Timekeeping systems, shared services or similar environment required
• Preferred License/Registration/Certification: Six Sigma
• Computer Skills Required: Google Suite preferred; willingness to learn Oracle and leverage the training, reporting, and process components to excel at role

Physical Demands:
In order to successfully perform this job, with or without a reasonable accommodation, the following are outlined below:

• The Employee is required to read, review, prepare and analyze written data and figures, using a PC or similar, and should possess visual acuity.
• The Employee may be required to occasionally climb, push, stand, walk, reach, grasp, kneel, stoop, and/or perform repetitive motions.
• The Employee is not substantially exposed to adverse environmental conditions and; therefore, job functions are typically performed under conditions such as those found within general office or administrative work.