Benefits Specialist I

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:

Full time

Department:

Human Resources

All Locations:

300 Ocean Avenue – Revere

Position Summary:

Full-time position for an experienced Benefits Specialist. Ideal candidate will have in-depth knowledge of all benefit plans, including Health, Dental, 401K, FMLA/PFML, Life and LTD, in order to advise employees regarding benefit options, eligibility and plan provisions.

Essential Duties & Responsibilities

• Conduct new hire onboarding orientations for benefit and non-benefit-eligible staff
• Administer health and welfare benefit plans including, but not limited to: medical, dental, life, disability, and supplemental programs.
• Launch annual benefits open enrollment and ensure staff compliance with election deadline.
• Ensure compliance with state and federal laws affecting group benefit management administration, including but not limited to: ACA, HIPAA, COBRA, ERISA, FMLA, Section 125 and state regulations.
• Audit health and welfare benefit plan enrollment data to ensure accuracy.  
• Reconcile and process monthly carrier premium invoices and ensures timely payment.
• Develop strong working relationships with vendors and third-party administrator (TPA) to ensure accurate, efficient, and timely claims administration and excellent customer service.
• Work with third-party administrator  to oversee eligibility, tracking and reporting, ensuring compliance with Worker's Compensation, FMLA and ADA and reasonable accommodation oversight
• Collaborate on appropriate handling of benefits impacted by leaves of absence, return-to-work, and end-of-employment such as; medical, dental, life, and disability.
• Advise and counsel employees on existing benefits.  
• Maintain contact with insurance carriers, third-party administrators, employees and beneficiaries to facilitate proper and complete utilization of benefits for all employees.

           Qualifications & Requirements

•  Minimum of 3 - 5 years of benefits experience, preferably in health care, required
•  Bachelors Degree or equivalent Human Resources experience preferred
•  Proficiency in Microsoft Word, Excel, Outlook required
•  Workday HCM experience preferred
•  Excellent written and verbal communication skills a must

Schedule: Monday - Friday 8:00am - 5:00pm

Salary range: $70,720 up to $110,240 based on experience.

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request

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