Supplier Management Director

 SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $190,000.00 and $210,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

The Supplier Management Team resides under the Third Party Management Operations team and is responsible for the oversight of supplier performance management across all Critical and High risk supplier relationships, as well as other supplier relationships deemed important for business operations (in-scope suppliers), in adherence to the Third Party Risk Management requirements of the bank. The role manages the Supplier Management team which acts as the central point of contact for all Critical, high and in-scope supplier-related activities to ensure that all vendors are managed effectively and efficiently.

Role Objectives

• Develops and implements Supplier management processes, practices, and standards to ensure supplier/contract performance, rationalization, and alignment across the enterprise.
• Develop a framework to support and assist the business in establishing Supplier oversight through Supplier level Quarterly Business reviews for SMBC’s (and it’s affiliates) Critical, High risk and in-scope suppliers ensuring oversight of the mitigation of risks and performance across all related engagements
• Ensures supplier performance management: Monitoring supplier performance against key performance indicators (KPIs) and ensuring that vendors are meeting their contractual obligations.
• Develop an SLA matrix to define minimum SLA requirements based on service category
• Develop processes and procedures to stand-up a continuous monitoring capability for the program which will manage risks utilizing continuous monitoring risk intelligence tools on financial and reputational risks
• Provide guidance to the business in developing SLA’s during contracting
• Manage offboarding oversight or ensuring timely renewal or transition where required
• Collects and analyzes supplier data to identify trends, opportunities for improvement
• Provides training and support to internal stakeholders on TPMO and supplier management processes, tools, and technologies
• Stay current on emerging trends and drive continuous improvement initiatives to streamline Supplier management processes, reduce costs and optimize current Supplier Management technology
• Ensures supplier management practices are in compliance with relevant regulations and standards
• Risk management: Identifying, assessing and mitigating supplier related risks based on performance metrics and issues oversight
• Develop Reporting to ensure Contract Owner, Business Unit Executive and CxO Level understanding of Supplier performance, risks and upcoming deliverables

Qualifications and Skills

• Bachelor's or equivalent degree
• Proven experience managing teams