Senior Manager, Software Engineering

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. 

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood. 

• Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. 
• Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. 
• Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. 
• Dare to innovate: We challenge the status quo with creativity and innovation as our true north. 
• Better together: We check our egos at the door. We work together, so we win together. 

We are seeking an experienced and technically adept Senior Manager of Software Engineering to oversee the development of our HRP/Safety SaaS application hosted on Azure Cloud. This role is ideal for a strong people leader with expertise in Microsoft .NET and MSSQL who can balance architectural guidance, process leadership, and hands-on technical support. 

The Senior Manager will drive engineering excellence, support the ongoing transition to a Kubernetes-based platform, promote automated testing, and ensure scalability and reliability while keeping teams focused on delivering top priorities. 

Responsibilities 

Leadership & Team Development 

• Manage and mentor a cross-functional Agile engineering team to deliver high-quality, scalable SaaS solutions. 

• Translate company and product goals into actionable engineering objectives. 

• Foster a culture of accountability, collaboration, and continuous improvement. 

Technical Guidance & Architecture 

• Contribute to architecture discussions, ensuring designs align with business needs and cloud best practices. 

• Support modernization initiatives, including migration to Kubernetes for improved reliability and scalability. 

• Partner with product and operations to help minimize production downtime and enhance resilience. 

Process & Delivery Excellence 

• Ensure Agile practices are followed to maintain focus on top priorities and deliver results predictably. 

• Champion best practices in CI/CD, automated testing, and system monitoring. 

• Track and report metrics for system uptime, performance, and delivery effectiveness. 

Hands-On Technical Support