RURAL HEALTH CLINIC MEDICAL ASSISTANT

Reports To:  Clinic Manager

Location: Fall River and Burney Campus   

NON Certified Medical Assistant Wage Range: $19.16-$23.60 per hour

CERTFIED Medical Assistant Wage Range: $20.54-25.30 per hour       

Employee Type: NON-EXEMPT

POSITION SUMMARY:

Reporting to the Clinic manager and under the supervision of a licensed provider (with provider’s written instructions), the Medical Assistant (MA) provides medical support to the medical providers and front office staff. The MA performs patient-oriented procedures under the direct supervision of a provider. The MA is responsible for providing patient care with a positive, caring, professional attitude working closely with other staff members to ensure quality care and a positive patient experience.

This job description is intended to identify some of the primary duties and responsibilities.  Mayers Memorial Hospital District reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in this position description, at MAYERS MEMORIAL HOSPITAL DISTRICT’S sole and absolute discretion.

POSITION QUALIFICATIONS:

1. High School Diploma or equivalent
2. Current CPR certification
3. Computer literate and proficient in Microsoft Office applications
4. Ability to type 40 words per minute.
5. Ability to deal with people in a pleasant and courteous manner, even under stressful conditions.
6. Must be able to read, write, speak, and understand the English language, have accurate grammar and spelling.
7. Must be able to work in a fast-paced environment and maintain patient confidentiality and be flexible to meet the needs of patients and co-workers.
8. Must be able to work in a fast-paced environment, multitask and prioritize to maintain optimum clinic flow.
9. Two years’ experience in a healthcare setting preferred.

General Competencies:

1. Professional behavior is demonstrated, both when on duty and as a representative of MMHD outside of normal work hours.
2. Ability to work with others, at all levels within the organization, and collaborate effectively.
3. Above-average interpersonal, problem-solving, and written and oral communication skills.
4. A positive working relationship with patients, visitors, and facility staff is demonstrated.
5. Organizational ability and time management is demonstrated.
6. Produces deliverable products on time, within budget with minimal direction.
7. Demonstrates the ability to compile and organize data using Microsoft Office Applications.  Ability to make appropriate recommendations or conclusions, given the data obtained.
8. Maintains an organized set of records, upon request, for the functions that are performed within the scope of this job.
9. Communicates appropriately and clearly to directors, managers, and coworkers.
10. Performs all assigned tasks accurately, to include proper spelling and grammar, reference materials, and minimal mathematical calculation.
11. Takes direction from others to include those employees of other departments with which he/she works on a temporary basis in accordance with the chain of command.
12. Maintains all information as confidential as appropriate, to include payroll, personnel information, and other information obtained during the course of performing job duties that is confidential.
13. Demonstrates ability to effectively use office machines in the performance of job functions.
14. Answers phone calls, assists public, and forwards appropriately if necessary and in a professional and friendly manner.
15. Actively participates in problem resolution.
16. Adheres to strict patient privacy and confidentiality protocols defined in the hospitals policies and procedures.
17. Submits concerns to supervisor that cannot be handled on a person-to-person basis.
18. Creates an environment that enables the hospital district to fulfill its mission and meet/exceed its goals.
19. Demonstrate flexibility and willingness to do extra work as needed on an interim basis. May be cross- trained for other positions and may be