Quality Assurance Manager

Join the PAK

The Visual Pak Companies are aligned with many of the largest consumer product companies in the household, personal care, automotive, and food product industries.

30 years of consistent growth with no end in sight is a testament to our best-in-class workforce as the foundation for our collective success. The Visual Pak is looking for innovative and dedicated achievers who are encouraged to keep a healthy work/life balance to join our team.

Position Title: Quality Manager

Reporting into Title: Director of Operations-Liquids

Business and Department:  ABF/L – Quality

Position Purpose/Summary:

Key accountability in Managing Quality Systems in compliance with customer specifications.  Perform audits and provide reports and recommendations to senior management based on audit findings.  Serve as technical expert for all Plant Quality, Validation, and Regulatory matters.  

Direct Reports

Quality Supervisor, Quality Inspectors, and Documentation Retention and Control Clerk

Position Responsibilities-Tasks-Deliverables

All duties as assigned and the following specific activities.

• All duties as assigned and the following specific activities.

• Manage a team of three or more Direct Reports with overall responsibility for Quality Assurance Department and Analytical Lab analysis/testing
• Monitors all manufacturing procedures to ensure compliance to customer’s specifications.
• Oversees inspections and ensures quality problems are identified and resolved.
• Perform and/or arrange QA/QC audits of the facility. 
• Responsible for all Plant Regulatory matters including FDA, ISO, EPA, AIB, OSHA compliance and maintenance of facility and product registrations.
• Oversee  investigations and corrective actions relating to product quality problems and recommends changes or improvements
• Manage all specification documentation and control
• Manage and maintain all cGMP documentation
• Interface with Customer QA Departments; serve as technical resource for all Quality and Regulatory issues
• Responsible for completing statistical analysis on all appropriate processes
• Ensure appropriate training of all departmental personnel and coordinate inter-department communications.
• Oversee preparation of and approval for all company SOP’s.
• Complete and/or verify accurate completion of all documentation (forms, reports, etc.)
• Responsible for all label storage, distribution and reconciliation.  
• Insure compliance to cGMP methods and practices are being utilized in manufacturing process
• Is on call 24 hours to answer questions from 2nd and 3rd shift

Key Performance Indicators (KPIs)

• On-going outcome that is measurable

• Reduce and maintain a defects per mllion rate (DPM) of 0.50% or lower.
• On-time training execution of 100%.
• Reduce and/or maintain customer complaints to two or less per month.
• Maintain zero recall standard through quality systems and GMP
• On-time execution and closure of Questionable Material Reports, Deviations, CAPAs, Internal Audits.
• Successfully maintain ISO and FDA accredidations and certifications.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & AD&D Insurance
• 401(k)
• 401(k) ma