Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

You know how to identify areas for process and procedure improvement. You strive for operational efficiency and leverage your technological literacy to obtain it. You demonstrate patience, determination, and excellent people skills, and are eager to contribute these assets to a fast-paced, entrepreneurial environment.

As the Manager of a newly forming Payroll Tax Amendment team, you will help build, mentor and coach an experienced team of Payroll Tax Notice Specialists that will drive operational excellence.  You should have the ability to dependably execute both routine and less typical tasks to make sure our clients are compliant. Your role involves working cross-functionally to solve customer issues, as well as communicating with federal, state & local jurisdictions.

Your Success Profile

What You Will Work On

• Help build and manage a new team of 5 Tax Amendment Specialists responsible for all tax amendment filing across our PEO and ASO payroll models
• Perform all managerial duties to include, hiring, performance reviews & separations as needed
• Execute and maintain Tax Amendment Standard Operating Procedures to include SLA’s for completion of work
• Create and file amended returns as needed using Mastertax across all Federal, State & Local jurisdictions as needed. This includes W2C’s and amended 1099’s (NEC and MISC)
• Create and back file payroll tax returns as pertinent information is received from our clients
• Research, resolution and follow up with taxing jurisdictions and internal teams as it relates to amended tax returns.
• Triage incoming issues/inquiries to identify trends and the need for engineering intervention
• Recommend and execute improvements to processes
• Knowledge of R&D, ERTC and other payroll tax credits to include how they are applied to an amended return
• Maintain internal resource center regarding payroll tax policies and procedures
• Execute changes to payroll tax processes and procedures along with key stakeholders in Engineering, Product, Finance, Customer Success, and Compliance
• Actively participate in the training of new team members and provide progress reports to the direct manager
• Perform other related duties as assigned

How You Will Do Your Work

As Manager of the Payroll Tax Amendments team, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Systems thinking - the ability to look at overall systems holistically and understand how things work within the system through the exploration of inter-dependencies and inter-relationships (context and connections).

In addition, all Justworkers focus on aligning their behaviors to our core values know