Delivery Consultant

Company Description

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivaled digital experiences.

Job Description

• Consult with customers to understand their business and technical goals
• Define and deliver education sessions
• Install, configure, and troubleshoot Dynatrace products in Production, Test and Development environments
• Serve as subject matter expert on Dynatrace APM techniques and best practices
• Identify key “Business Modeling” integration opportunities, especially around reporting, alerting, dashboards, SLOs, etc.
• Analyze performance data and assist with performance troubleshooting / tuning of customer applications, architecture, and practices
• Build relationships that support the successful adoption and integration of Dynatrace APM products throughout the application lifecycle

Qualifications

• Located in or within commuting distance from posted job location
• Programming experience in an enterprise application development environment is an advantage. This is not a developer position, but knowledge in enterprise application development is desirable.
• Understanding of code- and container-level performance tuning, CI/CD process, troubleshooting, and architecture best practices in multi-tier, container and cloud-based applications
• Inherent and proven problem-solving nature, with an engaged, self-motivated, can-do attitude
• Demonstrated experience with data visualization via charts and dashboards, including appropriate use of granular and aggregate data
• Excellent presentation skills and an ability to adapt to the audience “on the fly”
• Excellent verbal and written communication skills and attention to detail; comfortable with people from the development labs to the executive offices