Account Manager, Ghost

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

The Ghost Business Line develops, delivers, and sustains UAS technology for the U.S. government and partner nations. Ghost provides responsive, multi-mission capability close to the tactical edge, with modularity and open, extensible software enabling the system to evolve with the mission, the threat, and technology innovation.

Anduril is seeking an account manager in Huntsville to join our Ghost team to manage customer accounts and various lines of effort to include operational deployments, contractual obligations, and business operations. This individual will be accountable for excellence in contract execution and responsiveness to customers, partners, and end-users to drive growth for the product. Adaptability, customer empathy, and ownership are critical to success.

WHAT YOU'LL DO

• Develop and maintain effective working relationships with a range of U.S. Army stakeholders to manage contracts and deployments, proactively communicate and resolve program issues, identify new business opportunities, and provide strategic direction across Ghost’s growth, delivery, engineering, and manufacturing teams.
• Orchestrate the deployment of Ghost systems by leading planning and deployments for one of Anduril’s flagship products in support of customer missions. Keep a close pulse on how customers interact with the product to inform improvement to user experience and support maturation of effective tactics, techniques and procedures for employing Ghost.
• Collaborate with Business Line Operations and Engineering leads to develop and execute coordinated approaches to deployments and new business opportunities. Inform product development through sustained engagement with end users to translation their needs into material solutions grounded in holistic DOTMLPF approaches.
• Leverage excellence in execution to grow existing business and generate new business. Develop a deep understanding of the existing and prospective customer base, their planned programmatic and technical roadmaps, resourcing, and the competitive landscape to develop creative but realistic pathways to growth.
• Communicate Anduril’s value to customers, partners, competitors, and the interested public. Project the company’s ethos, conveying insights that illustrate our approach to building next-generation defense technology and our competitive edges in doing so.
• Foster a culture of trust, open communications, customer focus, innovation, integrity, and continuous improvement both internally and externally.

WHAT WE’RE LOOKING FOR

1. Mission First Mindset. We put the needs of the mission and our customers first and understand that the US and its allies have no preordained right to victory in any future conflict. We actively seek out opportunities to better understand our customers’ mission needs, with a goal to build the best possible products for the warfighter and radically evolve our national and international defense capabilities. We push ourselves and the limits of our capabilities in the pursuit of this goal.
2. Ownership Mentality. We’re looking for owners; those who have a natural bias to assume responsibility, a healthy dose of skepticism, and contribute to a culture of performance. We empower our Mission Operators to quickly assume high levels of responsibility and entrust them to actively own their account and shape its success. Our Mission Operators are just as comfortable helping to shape a proposal or pitch a new customer as they are working with engineers on new features or deploying products in the field.
3. Technical Aptitude and Intellectual Curiosity. We are first and foremost a technology company, working at the leading edge of capabilities like machine learning, autonomy, distributed networking, and multi-modal sensor fusion. Do you have a natural desire to see beyond simple cause and effect relationships to really understand how complex systems operate? Do you actively seek out opportunities to educate yourself? These capabilities form the foundation of our product offerings, so we are looking for those who are comfortable comm