Director of National Accounts - West

This position will lead and manage a team of National Account Managers to expand and develop FS National Accounts within the Western US. As a key member of the National Accounts Leadership team, the Director of National Accounts, West will work across Sales, Marketing, Insights and R&D to refine and execute strategies with partners to drive top and bottom-line growth.  Key responsibilities include: evolving and growing customer partnerships with assigned operators.  Develop and implement customer programs, promotions and innovation that drive both CHG branded and custom formulation sales growth.  Additionally, manage, support and develop team members to achieve business and career objectives.

Duties and Responsibilities: 

• Manage a team of National Account Manager direct reports.  

• Develop and execute strategies within the National Accounts West Region to elevate operator partnerships and exceed annual revenue/volume and profit KPIs. 

• Collaborate with Marketing, Insights, R&D, S&OP and Finance to launch new custom products and increase velocities with existing skus. 

• Work with Pricing, Finance and Category Marketing to understand product and customer margins and expand profitability accordingly. 

• Prepare and deliver sales and marketing presentations by establishing plans for customer interface, determining sales objectives, developing a presentation outline, compiling required data and information, making presentations, following up on resulting issues or opportunities and evaluating results. 

• Negotiate new and renew existing customer contracts to maximize shareholder value for CHG in conjunction with cross-functional stakeholders. 

• Responsible for annual budget process for NA Growth Channels 

• Partner with National Accounts VP to represent the Growth Channels elevating insights, challenges and opportunities for growth.   

• Ensure sales opportunities are captured accurately and are kept up to date in the pipeline tool and communicated across the organization. 

• Attend trade shows and customer events as necessary / required. 

• Execute all required paperwork in a timely fashion. 

• Perform all other duties as assigned. 

Minimum Job Requirements: 

Education/Certifications and Experience: 

• Bachelor’s Degree 

• 10+ years of related experience. 

• Strong track record of winning and growing strategic accounts with $10M of new business. 

Knowledge, Skills, and Abilities: 

• Proficient use of computer, Microsoft Office (Word, Excel, PowerPoint) and other related applications or software. 

• Demonstrated leadership and the ability to develop cross-functional relationships, with our Marketing, Revenue Growth Management, Purchasing, Innovation / R&D, Customer Service and Quality Assurance departments. 

• Must have deep experience with National Accounts/Away from Home.  

• Experience commercializing