Network Engineer III

Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country.

Experity offers the following:

• Benefits – Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.
• Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
• Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
• Flexibility – Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.
• Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.
• Career Development – Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
• Team Building – We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.
• Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

Hybrid workforce:

Experity offers Team Members the opportunity to work remotely or in an office. While this position allows remote work, we require Team Members to live within a commutable distance from one of our locations to ensure you are available to come into the office as needed.

Job Summary: 

The Network Engineer III is responsible for installing, configuring, maintaining, operating, and monitoring and troubleshooting all networking equipment supporting Experity’s internal and external customers. This role will be involved in project planning/execution, which includes defining the needs, benefits, costs, and tasks required to complete each project. The individual must also be able to research new products, services, and technology, allowing for continued innovation in the team's services.

Responsibilities:

• Develop, optimize, and maintain sophisticated IaC scripts for network configurations.
• Focus on creating highly scalable, resilient, and fault-tolerant network architectures using tools like Terraform or Ansible.
• Incorporate best practices for version control, testing, and deployment strategies.
• Architect and enhance security frameworks, including advanced configurations of firewalls, VPNs, intrusion prevention systems (IPS), and next-generation firewalls (NGFW).
• Utilize advanced automation features to orchestrate complex network deployments, updates, and migrations. Implement CI/CD pipelines for network changes to ensure consistency and reliability.
• Design, test, and execute comprehensive disaster recovery strategies. Ensure that network infrastructures are built with redundancy and can maintain high availability under various failure scenarios.
• Oversee the maintenance of critical network devices, such as routers, switches, and firewalls, ensuring they are up-to-date and optimized for optimal performance.
• Troubleshoot complex IT-related issues and resolve them quickly.
• Determine thresholds and configure monitoring software to monitor key networking components for proper operation.
• Participate in and manage on-call rotations, focusing on rapid and effective resolution of critical network issues, minimizing downtime, and impact on business operations.
• Act as a mentor to Tier 1 and Tier 2 staff, providing advanced training on network technologies, security practices, and IaC. Develop training materials and conduct workshops or seminars.
• Work closely with hardware and software vendors to resolve issues, manage licenses, and perform compatibility c