Residential Aide- Asylum

Join a team where your professional growth directly impacts vulnerable families across New York City by providing crucial housing services and eviction prevention legal support that helps clients achieve permanent, stable housing.

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Title: Residential Aide- Asylum Shelter 

Location: Bronx, NY  

Reports to: Director of Operations & Security 

Pay Range: $18.68 - $19.23 per hour (effectively $34,000 - $35,000 per year) 

FLSA Status: Non-Exempt 

Status: Full-time (35 hour per week) 

Role Summary: We are seeking a dedicated Asylum Shelter Residential Aide to ensure the safety, security, and well-being of both asylum seekers and staff, as well as maintaining a secure and welcoming environment in compliance with asylum seeker-specific policies and operational procedures. 

Primary Job Responsibilities/Duties:  

The Asylum Shelter Residential Aide will be responsible for, but not limited to:  

• Diligently monitoring asylum seekers, living units, dormitories, and facility premises to ensure the safety and security of each resident.  

• Adhering to asylum seeker-specific shelter policies while following staff policies and procedures.  

• Conducting essential administrative tasks, including maintaining detailed communication logs, documenting asylum seeker activities, behaviors, and engagement.  

• Providing compassionate assistance to asylum seekers, addressing questions, and promptly resolving any arising issues.  

• Thoroughly inspecting all items entering the facility to guarantee the safety of asylum seekers and staff.  

• Monitoring video footage of common areas such as hallways, staircases, and lounges.  

• Strictly adhering to safety, health, and fire hazard guidelines, organizational policies, and procedures, as well as the mission and values of the organization.  

• Conducting regular hourly rounds of the facility.  

• Promptly reporting any immediate safety hazards to appropriate supervisory or maintenance personnel.  

• Collaborating with security personnel to ensure the safety of both staff and asylum seekers in the program.  

• Preparing living spaces for vacancies, including emptying, cleaning, and properly tagging asylum seekers' belongings when necessary.  

• Accurately documenting all incident details, participants, actions taken, and outcomes.  

• Demonstrating flexibility in scheduling, including the possibility of working evenings, weekends, and holidays as needed.  

Physical Requirements: 

• Ability to walk, stand, kneel, crouch, and bend over.  

• Ability to lift, reach, and handle objects weighing up to 25 pounds.  

• Ability to sit at a desk and work on a computer for prolonged periods.  

• Ability to travel to different locations within New York City, as needed. 

Work Environment / Schedule Requirements: 

• Staff must continue working past their shift unless relieved by another staff member or authorized to leave by a supervisor. Ability to sit at a desk and work on a computer for prolonged periods.  

• May be required