Remote U-Visa Case Assistant

The United Firm APC is looking for a Remote U-Visa Case Assistant to join our growing Humanitarian department. You will report directly to the U-Visa Attorney. The ideal candidate will possess excellent customer service and case management skills. We're looking for someone with knowledge of the U-Visa process. This Case Assistant will participate in all aspects of our cases, including assisting in the management of client relationships, case review, analysis, preparation and filing of U-Visas.
Responsibilities

• Analyze police reports and prepare U-Visa certification requests for filing with the appropriate law enforcement agency.
• Compile case documents and prepare U-Visa applications for filing with USCIS.
• Communicate with clients and law enforcement agencies regarding procedures and case status.
• Oversee status of cases through utilization of case management and billing systems.
• Make regular updates to our case management system including client information, case tracking information, and client communications.
• Maintain electronic copy files and documents to support all immigration activity on behalf of clients.
• Ensure that clients are kept informed on the progress of their cases.
• Complete daily assignments and communicate case status during weekly meetings.

Qualifications

• At least 1 year of U-Visa experience. 
• Knowledge of Family-Based Petitions, Humanitarian, Citizenship, and other USCIS applications is preferred, but not required.
• Bilingual (English/Spanish) 
• Experience with Case Management Softwares, such as Clio and Airtable, preferred.

  The United Firm, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We're dedicated to providing an inclusive, open, and diverse work environment.