HEALTH and WELLNESS MANAGER

POSITION SUMMARY: The Health & Wellness Manager will lead the development, implementation, and management of comprehensive wellness programs that promote healthy lifestyles and meet the diverse needs of our community. This hands-on position will not only design but also teach programming courses, ensuring that staff and members are equipped with the necessary skills to succeed. This role emphasizes strategic leadership, staff development, community engagement, and operational excellence to ensure high-quality, inclusive, and impactful health and wellness offerings. 

OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.  We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. 
 
ESSENTIAL FUNCTIONS: 
 

Program Leadership & Innovation

• Design, implement, and evaluate a diverse range of wellness programs, including group exercise, personal training, chronic disease prevention, and youth fitness initiatives.
• Monitor industry trends to introduce innovative programs that enhance member engagement and satisfaction.
• Ensure all programs align with YMCA standards and effectively address community health needs. 

Staff Management & Development

• Recruit, train, supervise, and evaluate wellness staff and volunteers, fostering a culture of excellence and continuous improvement.
• Conduct regular staff meetings and professional development sessions to maintain high performance standards.
• Manage staff scheduling, payroll, and performance evaluations in accordance with organizational policies. 

Operational Oversight

• Develop and manage the wellness department budget, ensuring fiscal responsibility and alignment with organizational goals.
• Oversee the maintenance and safety of wellness facilities and equipment, coordinating repairs and upgrades as necessary.
• Implement and enforce safety protocols and emergency procedures to ensure a secure environment for all participants. 

Community Engagement & Collaboration

• Build and maintain partnerships with local organizations, healthcare providers, and community groups to expand program reach and impact.
• Represent the YMCA at community events and initiatives, promoting wellness programs and fostering relationships.
• Lead and participate in fundraising activities, including the Annual Campaign, to support program sustainability. 

Member Experience & Retention

• Cultivate a welcoming and inclusive environment that encourages member participation and retention.
• Address member inquiries and concerns promptly, ensuring high levels of satisfaction and engagement.
• Utilize feedback and data analytics to continuously improve program offerings and member experiences. 

WORK ENVIRONMENT & PHYSICAL DEMANDS:  

The req